Legal Administrator - Immigration Law
New Frontier Immigration Law See More Job Openings by This Employer
Legal Administrator | Law Firm Operations Manager - Immigration Law
Phoenix, Arizona & Glendale, Arizona
Salary: $100,000 - $120,000 | Full-Time Position
TRANSFORM LIVES THROUGH OPERATIONAL EXCELLENCE
OVERVIEW OF THE POSITION - LEGAL ADMINISTRATOR
Ready to revolutionize how immigration law firms operate? Join New Frontier Immigration Law in our mission to help 1 million immigrants LIVE FREE through exceptional operational leadership. As our Legal Administrator, you'll orchestrate the systems and processes that enable our 125-person firm to deliver innovative, compassionate legal services at scale.
LEGAL ADMINISTRATOR ROLE & RESPONSIBILITIES
You'll report to the firm’s off-site Director of Operations and be the operational boots on the ground for our firm, splitting time between our Phoenix and Glendale offices while overseeing the administrative ecosystem that powers our mission. This is more than an administrative role - it's an opportunity to transform lives by building and maintaining the operational excellence that allows our attorneys to focus entirely on serving our clients.
KEY RESPONSIBILITIES
Administrative Leadership & Law Firm Management
- Design and implement firm-wide administrative systems that scale
- Lead and mentor our administrative team to peak performance
- Work with the Director of Operations to develop, implement, and improve SOPs that drive operational efficiency
- Oversee quality control for all administrative functions
- Manage vendor relationships and facilities
- Ensure seamless mail processing and filing systems
- Coordinate cross-office operations between Phoenix and Glendale
Technology & Systems Management
- Drive technological innovation through strategic IT vendor partnerships
- Advance our digital infrastructure to support rapid growth
- Oversee security protocols and system upgrades
- Provide tier-one tech support to team members
- Manage technology contracts and relationships
Team Development
- Build and lead high-performing administrative teams
- Monitor and optimize staff productivity and quality metrics
- Implement training and development programs
- Ensure exceptional administrative support across all departments
- Foster a culture of operational excellence
Operational Excellence
- Develop data-driven systems for measuring operational efficiency
- Create and track KPIs for administrative functions
- Implement continuous improvement processes
- Manage facilities and resources across locations
- Support HR with benefits administration and insurance matters
LEGAL ADMINISTRATOR REQUIREMENTS & QUALIFICATIONS
- 5+ years of legal administration experience, with proven success in fast-growth environments
- Bachelor's degree required; Legal Administrator certification preferred
- Strong background in administrative team leadership
- Demonstrated excellence in project and systems management
- Experience overseeing IT infrastructure and vendor relationships
- Track record of implementing scalable administrative processes
YOU'RE OUR IDEAL CANDIDATE IF
- You see administrative excellence as a pathway to social justice
- You thrive on creating order from complexity
- You're energized by building and optimizing systems
- You excel at developing and mentoring teams
- You combine analytical thinking with creative problem-solving
- You're inspired by our mission to help immigrants LIVE FREE
COMPENSATION & BENEFITS
- Salary range: $100,000 - $120,000 based on experience
- Comprehensive health insurance
- 401(k) matching
- 5 weeks PTO
- Paid professional development
- Opportunity to make real impact in immigrants' lives
HOW WE L.I.V.E. FREE AT NEW FRONTIER
Inspiration
We inspire hope not just through legal victories, but through every interaction. Your dedication to operational excellence inspires our team to perform at their best, creating a ripple effect that touches every client we serve. When our administrative systems run flawlessly, our attorneys can focus entirely on being a beacon of hope for immigrants fighting for their American dream.
Legacy
We're building systems and processes that will serve generations of immigrants. Your operational leadership will create the foundation for thousands of success stories.
Innovation
We believe in finding creative solutions to complex challenges. Your innovative approaches to administration will help us serve more clients more effectively.
Vested
Every process you improve, every system you optimize, directly impacts our ability to help immigrants live free. Your commitment to operational excellence translates into real-world impact for our clients.
Excellence
We hold ourselves to the highest standards in everything we do. Your leadership will ensure that our administrative operations match the excellence of our legal services.
ABOUT NEW FRONTIER IMMIGRATION LAW
We're a dynamic 125-person firm committed to transforming immigration law through innovative legal strategies and compassionate representation; most of our clients are domestic violence and human trafficking survivors. We're revolutionizing how immigration law firms operate to better serve our clients. Learn more here.
APPLICATION INSTRUCTIONS
To be considered, please submit:
- Your resume and cover letter addressing:
- Why you're the ideal candidate to lead New Frontier's administrative operations
- Your most significant operational improvement achievement
- Your approach to team leadership and system optimization
- A 3-minute video introduction (viewable via link)
Please note: If you don't love everything in this ad, please don't apply—you deserve to spend your working hours at a company that makes you feel completely alive; please don't settle!
Learn More About Attorney Hillary
You may have heard of our founder, Attorney Hillary, on her top-ranked podcast, Immigration Law Made Easy, through her TEDx Talk, "Captives Among Us: How U.S. Immigration Law Encourages Domestic Violence," or maybe you saw her on Inc. Magazine's 250 Female Founders list this year. To learn more about our founder, click here.
If you're excited about harnessing the power of operational alignment to transform people's lives, we want to hear from you! Join us in our mission to help 1 million immigrants LIVE FREE through innovative, compassionate, and efficient representation.
- $100,000 - $120,000/year
