Senior HR Generalist

POSITION SUMMARY:
The Senior HR Generalist serves as a strategic partner and resource for leadership and employees across a broad range of HR functions, including employee relations, performance management, recruitment, compliance, training, and onboarding. This role is responsible for supporting the full employee lifecycle while driving initiatives that foster a positive and compliant workplace culture. The ideal candidate is a proactive, solutions-oriented professional with a strong generalist background, exceptional interpersonal skills, and the ability to manage complex HR situations with discretion and professionalism. 

KEY RESPONSIBILITIES:  

Employee Relations & Compliance 

• Serve as a trusted advisor to managers and employees regarding HR policies, employee relations, and workplace matters. 
• Conduct internal investigations, resolve employee concerns, and recommend appropriate action in alignment with company policies and legal guidelines. 
• Ensure compliance with all federal, state, and local employment laws, including recordkeeping, wage and hour, and safety requirements. 
• Partner with leadership to maintain a respectful, inclusive, and compliant workplace culture. 

Talent Acquisition & Onboarding 

• Lead full-cycle recruitment for both exempt and non-exempt roles, including sourcing, screening, interviewing, and onboarding. 
• Develop and implement recruiting strategies that align with workforce planning and organizational goals. 
• Facilitate a seamless onboarding process, ensuring timely completion of offer letters, background checks, I-9s, and orientation activities. 

Performance & Training 

• Support the performance management process by coaching managers on setting goals, delivering feedback, and managing performance concerns. 
• Identify training needs and assist with the delivery or coordination of professional development initiatives. 
• Maintain up-to-date knowledge of HR trends, tools, and best practices to continuously improve processes and support employee growth. 

HR Operations & Systems 

• Maintain accurate employee records and HRIS data, supporting reporting, audits, and compliance tracking. 
• Participate in the review and development of HR policies and procedures to reflect organizational needs and compliance standards. 
• Assist with annual processes such as open enrollment, performance reviews, and compensation planning. 

Cross-Functional Support 

• Collaborate with payroll, operations, and other departments to support company initiatives and resolve issues. 
• Provide backup support for other HR functions as needed and participate in special projects that drive HR and business objectives. 

KEY SKILLS:  

• Strong knowledge of employment laws and HR best practices across employee relations, recruitment, performance management, and compliance. 
• Skilled in handling sensitive issues, conflict resolution, investigations, and coaching managers through employee matters. 
• Experienced in full-cycle recruiting with ability to align talent strategies to business needs and support workforce planning. 
• Acts as a trusted advisor and coach to managers, enhancing team development and performance. 
• Identifies and implements HR process enhancements that improve efficiency and employee experience. 
• Supports onboarding and employee learning initiatives to foster engagement and growth. 
• Strong communicator who builds trust, fosters inclusivity, and promotes teamwork. 
• Effective at managing multiple priorities and leading HR initiatives to completion. 
• Maintains professionalism, exercises sound judgment, and upholds confidentiality at all times. 

MINIMUM QUALIFICATIONS: 

• 5+ years of progressive HR experience, including employee relations, recruitment, and compliance. 
• Bachelor's degree in human resources or related field preferred; equivalent combination of education and relevant experience will be considered.   
• Proficiency in Microsoft Office Suite, Adobe, HRIS/ATS platforms. 
• Must be able to read, comprehend, and follow written and verbal instructions. 
• Must be willing to travel as needed. 

PHYSICAL REQUIREMENTS: 

• Prolonged periods of sitting. 
• Perform repetitive tasks such as typing and clicking.  
• Must be able to lift and move light items up to 20 pounds at times. 
• Must be able to bend, reach, push, pull, lift, and sit. 

The physical demands are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

BENEFITS:  

The company offers a comprehensive benefits package including: 

• Medical, dental, and vision. 
• Voluntary life, accident, critical illness, hospital indemnity, and short-term disability. 
• Vacation, sick, and floating holidays. 
• Employee assistance program. 
• Paid parental leave. 
• 401(k) retirement plan. 

DISCLAIMER:
This is not meant to be an all-inclusive list of duties and responsibilities for this position but constitutes a general definition of the position's scope and function. 

EQUAL OPPORTUNITY EMPLOYER:
We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. 

If you require a reasonable accommodation to complete the application or interview process, please contact us at dl-human-resources@caseopp.com.