Investigative Coordinator

The Jeffcoat Firm is committed to helping everyday people in crisis, and CEO Michael Jeffcoat’s mission is to provide unmatched legal services to people in South Carolina. The employees of The Jeffcoat Firm are ambitious, resilient, self-starters with a passion for taking excellent care of clients and each other. We are seeking a highly skilled and experienced Civil Personal Injury Attorney to join our legal team.  

As an Investigative Coordinator at The Jeffcoat Firm, you’ll be responsible for providing essential administrative and legal support to our attorneys and contributing to the success of our clients' personal injury cases. This position requires a strong commitment to client service, excellent communication skills, and the ability to multitask and prioritize tasks effectively. 

What you’ll be doing:  

• Gather and process critical case information, including requesting collision reports through portals or directly from police departments.
• Set up and manage insurance claims, including adding insurance carriers, adjuster details, and claim information in the Insurance Tab.
• Send Letters of Representation to all relevant insurance carriers and input policy limits upon receiving declarations pages.
• Request Freedom of Information Act (FOIA) records for motor vehicle accident (MVA) cases and any additional case-related requests.
• Draft and send Non-Spoliation Letters when necessary.
• Organize and maintain both physical and electronic case files, ensuring accuracy and accessibility.
• Review and finalize legal documents to ensure completeness and accuracy.
• Coordinate with attorneys and legal staff to support seamless case management and workflow.
• Handle administrative tasks, including mailing, scanning, and faxing important documents.
• Attend required morning and monthly meetings.
• Performs other job duties and responsibilities as assigned.

Who you are:  

• High School Diploma or GED equivalent. 
• 2+ years of administrative experience and customer service experience required, preferably in an office environment. 
• Minimum of 1 year of law firm experience. 
• Strong interpersonal, communication, and writing skills.  
• Must be proficient in Microsoft Office.  
• Proficiency in using legal software, case management systems, or Salesforce is a plus. 

Why you’ll love it here: 

• Compensation Range: $20 - 24 per hour 
• Work-Life Balance: We recognize the importance of downtime and limit overtime to a maximum of 5 hours per week. 
• Comprehensive Benefits: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage. Take advantage of parental leave & a 401k plan with an employer contribution.  
• Paid Time Off: Recharge with our generous vacation policy, including 12 paid holidays. 
• Volunteer Time Off: Our Firm believes in making our community a better place and paying all successes forward.  
• Career Growth: We provide supportive leadership, expect accountability and transparency, and focus on outreach. 

Requirements:  

• Hours: 8:30 AM—5:30 PM Monday – Friday 
• Location: Full-time in office (1333 Main St, Columbia, SC 29201)

The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. 

If you are unable to apply online due to a disability, contact Talent Acquisitions at hiring@thejeffcoatfirm.com.