Legal Collections Manager

Legal Collections Manager Los Angeles, CA | On-site role Position Summary: Step Into a High-Impact Legal Leadership Role!

Are you ready to take charge and lead a high-performing legal team? We’re looking for a driven and detail-oriented leader to oversee all aspects of recovering deficiency balances on charged-off accounts—through strategic litigation and collaboration with top-tier outside counsel.

In this pivotal role, you’ll manage the full litigation lifecycle, from civil lawsuits to referrals, while ensuring your team consistently hits performance targets and upholds the highest standards of compliance and professionalism. You’ll work side-by-side with the Consumer Litigation Director, helping to shape daily operations, drive results, and elevate the department’s performance.

This is more than just a job—it’s a chance to lead, influence, and grow within a dynamic legal environment where your skills and leadership make a measurable difference every day.

Join Our Team as a Legal Operations Leader!

Are you a sharp, motivated professional with a passion for legal operations and leadership? We're looking for someone like you—an organized, proactive problem-solver with strong communication skills and a team-focused mindset—to take on a key role in our legal department. If you're ready to make a real impact and grow your career in a fast-paced, supportive environment, we want to hear from you!

What You’ll Be Doing:

• Lead with Impact: Oversee the preparation of legal documents and support department productivity by managing daily, weekly, and monthly reporting.

• Mentor & Motivate: Train and guide both entry- and senior-level team members, helping to build a high-performing, engaged legal team.

• Be the Go-To Liaison: Serve as the key contact between Westlake and our Consumer Litigation vendors and affiliates.

• Drive Efficiency: Reconcile financial and productivity reports to ensure accurate, data-driven decisions.

• Support Legal Strategy: Prepare legal placement files for outside counsel and ensure top-notch legal operations.

• Optimize Communication: Monitor department call flow to maintain smooth operations and exceptional service.

• Lead Change: Influence, negotiate, and enforce policies and productivity standards that elevate performance across the board.

• Partner with Leadership: Work directly with the Director to drive employee performance and operational excellence.

What You Bring to the Table:

• Tech-Savvy Skills: Proficient in Microsoft Word, Excel, Outlook, and SQL (ability to write, modify, and run queries).

• Detail-Oriented Mindset: Exceptional attention to detail and organizational skills to keep everything running smoothly.

• Critical Thinking & Communication: Strong analytical, written, and verbal communication skills.

• Multitasking Pro: Able to manage multiple priorities under pressure while maintaining high standards.

• Team Player with Independence: Collaborative yet self-driven—ready to take initiative and lead projects confidently.

• Legal Know-How: Familiarity with basic federal and state collection laws, including FDCPA.

Why You'll Love Working Here:

We believe in recognizing talent, encouraging growth, and fostering a workplace culture that values collaboration, innovation, and a positive attitude. Join a company where your contributions matter—and your career can thrive.

Competitive Compensation Starting at $100,000+!

We recognize and reward top talent. This position offers a starting base salary of $100,000 per year, with the potential for more based on your experience, skills, and qualifications.

Your exact starting pay will be determined during the hiring process and takes into account a variety of important factors, including:

• Geographic location

• Professional experience

• Specialized skills and certifications

• Education and credentials

• Industry knowledge and leadership potential

Join a company that invests in its people—where your contributions are valued, and your earning potential reflects your expertise.

What do we offer?

• Medical, Dental, and Vision benefits 
• Life Insurance and Long-term disability plans 
• Flexible Spending Account 
• 401K matching 
• Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching 
• Wellness Programs 
• Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only) 
• Career Path Opportunities 
• Discounts on Parks, Museums, Movie Tickets, and Attractions 
• Annual Flu Shot
• Paid Vacations Days 
• Paid Sick days 
• Paid holidays 
• HGym (available in our Los Angeles, CA & Dallas,TX office) 
• Rental Car Discounts, Dell Member Purchase Program 
• UKG Wallet 

 

ACKNOWLEDGMENTS

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

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