Paralegal, Ethics & Compliance (75987)

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

American Airlines, Inc. is seeking a Paralegal, Ethics Compliance to join the Legal team. This role, which reports to a Senior Manager, will actively support American’s efforts to make culture a competitive advantage by supporting the work of the Business Ethics and Compliance Office. You’ll work alongside attorneys who drive our efforts to deter, detect, and prevent misconduct, and you’ll be a key player in promoting the expectation that every team member acts with integrity, honesty, and an absolute dedication to making responsible and ethical decisions.

• Administer the EthicsPoint helpline, including case triage, assignment, quality control, and follow-up
• Respond to inquiries from business leaders, investigators, and attorneys
• Conduct internal background reviews and ensure compliance with training requirements
• Coordinate training for attorneys in the Ethics Office and HR professionals, support other training and communications efforts, and maintain complete and accurate records
• Identify, draft, and circulate updates and improvements to Ethics Office policies, procedures, and guidelines
• Perform basic analytics to track key metrics for handling and disposition of EthicsPoint helpline cases
• Assist in preparing periodic reports for the Audit Committee, Internal Audit, SOX Compliance, Safety Management System, and other internal groups as well as for quarterly compliance meetings
• Maintain and update written materials, presentations, and spreadsheets to support Ethics Office attorneys
• Other duties as assigned

Minimum Qualifications – Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience and training
• At least three years of work experience in an in-house legal department or private law firm; prior ethics and compliance experience a plus

Preferred Qualifications – Education & Prior Job Experience

• Degree or certification in paralegal studies

Skills, Licenses & Certifications

• Strong critical thinking, problem solving, and organizational, investigative, and analytical skills
• Strong verbal and written communication skills; bilingual or multilingual a plus
• Ability to work with team members at all levels of the organization, including senior leadership
• Ability to operate in a fast-paced environment, handle multiple projects, prioritize, and meet deadlines
• Ability to review, understand, and follow policies and procedures with a high degree of accuracy
• Ability to review and analyze data, research questions, and present clear and actionable insights
• Ability to handle sensitive information with the utmost discretion
• Ability to work with minimal supervision and quickly identify when issues need to be escalated
• Good judgment, a sense of urgency, and demonstrated commitment to high standards of ethics, regulatory compliance, customer service, and integrity
• Strong PC skills and knowledge of Microsoft Word, PowerPoint, and Excel
• Good team player with a flexible schedule; some after-hours and weekend work may be required

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.