Compliance Assistant

Salary Recruitment Range: $39,671 - $40,000
Salary Grade: NC09

This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Mission of the Department of Insurance:

To promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect.

For more information regarding the NC Department of Insurance visit: https://www.ncdoi.gov/

Mission of the Industrial Commission:

The North Carolina Industrial Commission is vested as a court of exclusive and original jurisdiction by the General Assembly to adjudicate and administer the North Carolina Workers' Compensation Act. The Industrial Commission processes over 65,000 workers' compensation injury reports and claims filed annually under the Act. This responsibility includes overseeing and providing for the trial of contested cases as well as administering non-contested cases. Workers who are injured by accident on the job or who contract an occupational disease receive disability and medical benefits as ordered by the Industrial Commission. The Industrial Commission is also a court of original jurisdiction for litigating tort claims against the State under the North Carolina State Tort Claims Act. Additionally, the General Assembly has mandated the Industrial Commission to provide an adjudicated process for Childhood Vaccine-Related Injury claims, Compensation to Persons Erroneously Convicted of Felonies, and Eugenics claims. It acts as a court of exclusive and final jurisdiction for death claims made by families of law enforcement officers, fire fighters, rescue squad workers and civil air patrol members arising under the Public Safety Employees' Death Benefits Act. Each of these adjudicatory systems requires administration of contested and uncontested claims, review of agreements, and supervision of payment of benefits.

For more information regarding the NC Industrial Commision visit: https://www.ic.nc.gov/

Primary Purpose of the Organizational Unit:

The NCIC Compliance Division works with businesses operating in North Carolina to ensure compliance with the insurance requirements of the Workers' Compensation Act. The Compliance Division handles civil cases involving employers who are operating as non-insured employers in violation of N.C. Gen. Stat. §97-93 and N.C. Gen. Stat. § 97-94. An employer is considered non-insured if the employer has the requisite number of employees pursuant to N.C. Gen. Stat. § 97-2 and does not carry workers’ compensation insurance or does not obtain certification from the Commissioner of Insurance as a self-insured employer.

The Compliance Division investigates referrals to determine whether an employer is compliant with the Workers’ Compensation Act. If the investigation establishes the employer is subject to the Workers’ Compensation Act, an administrative penalty can be assessed for a period that the employer was not insured and was subject to the Act. The Compliance Division also assists the North Carolina Department of Justice with the enforcement and collection of penalty assessments and facilitates the adjudication of contested penalty cases and settlements.


Primary Purpose of the Position:

The primary purpose of this position is to provide administrative support to the Compliance Division staff and Director. Additionally, this role will focus on enforcement of penalty collections, including follow-up and resolution of past-due accounts. Work is reviewed and evaluated by a supervisor through meetings, feedback, and a detailed review of completed work assignments.

Responsibilities include, but are not limited to:

• Administrative Support
• Customer Service
• Assisting with Penalty Collections and Other Projects as Needed
• Reviewing and Analyzing information

Incentives of NC State Employment:

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement(TSERS)
• WeSave Employee Discounts

Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the link below:

https://oshr.nc.gov/state-employee-resources/benefits.

The Following are Management Preferences

Salary

• $39,671 - $69,426/year

Qualifications

Knowledge, Skills and Abilities / Competencies

• Demonstrated experience performing administrative tasks.
• Demonstrated experience managing deadlines and prioritizing tasks.
• Demonstrated experience using verbal and written communication to respond to incoming calls and correspondence.
• Demonstrated experience reviewing and analyzing information from different information sources to address issues.
• Demonstrated experience reviewing and analyzing information to determine the accuracy or sufficiency of the information.

SKILLS ASSESSMENT WILL BE ADMINISTERED DURING THE INTERVIEW.

Minimum Education and Experience Requirements

High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

How to Apply

For consideration for this vacancy, all applicants must complete an on-line application using the “APPLY” button above. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for the consideration. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript.

Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.

To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.

The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.

The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.

***INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***

***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***

Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.

Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system using the above link. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied. Benefits

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.