Litigation Paralegal/Case Manager

HLG is dedicated to making a difference in the lives of people who have been injured or disabled. What we do every day, with each individual client, positively impacts them as they face some of their most difficult times. Making a difference is what drives every member of this team, and it makes us one of the preeminent firms in our industry.

We are a committed and cohesive group of professionals. We are growing fast and looking for people who aren’t afraid of a challenge nor of going the extra mile – because our clients deserve it. If you’re looking for more than a daily grind where what you do matters, we’re looking for you.

Currently, we are looking to add a Case Manager/Paralegal to our Litigation team to help the Litigation Attorney develop and move personal injury cases through the litigation process. This position requires that you be the voice and face of the firm, along with a high level of client interaction making strong customer service skills vital to this role. 

Here are some of the key responsibilities:

• Make status calls to the client and ensure the timely and appropriate progression of each client’s case.
• Request and review medical records, bills, wage loss, witness statements, doctor’s statements – making sure we have the total and clear picture so we can help our clients and prepare settlement demand packages.
• Partner with attorneys, helping to drive and organize calendars and preparing for hearings, depositions, and appointments.
• Draft and assist in drafting basic to intermediate correspondence, legal documents, and pleadings, such as complaints, summonses, subpoenas, motions, discovery, and briefs.
• Manage and use Case Management Software and our proven processes – driving efficiencies, ensuring accuracy and clarity, and keeping the wheels moving.
• Ensure that all mail is properly reviewed, responded to, or brought to the attention of the Litigation Attorney.
• Notify the Litigation Attorney of any case-related developments or problems.

OUR IDEAL CANDIDATE DEMONSTRATES OUR "EPIC" CORE VALUES

• Displays Excellence by being growth-minded, being adaptable, and always striving for greatness
• Shows Passion, care, and devotion to each client (and team member) they come in contact with daily
• Wants to Impact their community, feeling personal fulfillment by having an indisputable effect on others 
• Shows Courage and initiative to overcome the unknown

REQUIRED COMPETENCIES 

• Reliability - good attendance and punctuality is imperative to what we do
• Detail oriented - able to pay close attention to details while utilizing good project management skills for efficiency
• Demonstrate tech savviness – have the intuitive knowledge to operate modern devices and technology efficiently and effectively
• Show initiative and drive to learn and achieve without having to be prompted. 
• Show professionalism and strong customer service skills - use proper grammar and prioritize client satisfaction while demonstrating patience, empathy, and understanding

EDUCATIONAL/EXPERIENCE REQUIREMENTS

• High School Diploma or GED required
• College Degree (Associate/BS/BA) and/or paralegal or case management experience