Legal Assistant – Insurance Reimbursement

Job Description

Why is This a Great Opportunity?

This role offers a unique opportunity to work at the intersection of legal, insurance, and healthcare operations. As a Legal Assistant supporting insurance reimbursement efforts, you will play a critical role in keeping complex recovery cases organized and progressing toward resolution. You will collaborate closely with attorneys and senior paralegals while serving as a key point of contact for external stakeholders such as insurance carriers and legal representatives.

The position is ideal for someone who thrives in a fast-paced environment, enjoys managing high-volume workflows, and values being an essential part of a team driving measurable financial outcomes. It also provides strong exposure to subrogation, third-party liability (TPL), and insurance recovery processes, offering valuable career development in both legal and insurance-related fields.


Job Description:

The Legal Assistant supports insurance reimbursement and recovery efforts by managing administrative and communication tasks across a portfolio of active cases. This role ensures that case documentation is accurate, complete, and up to date, allowing legal team members to focus on negotiation and settlement activities.

Key Responsibilities:
• Manage administrative tasks for active subrogation and insurance recovery cases
• Serve as a primary point of contact for inbound calls and emails regarding claims, liens, and documentation requests
• Communicate professionally with attorneys, insurance adjusters, claim representatives, and carriers
• Prepare, organize, and route case documentation to support legal team activities
• Send lien notices and updates, confirm receipt, and follow up on outstanding or missing information
• Monitor case progress and escalate potential issues related to coverage, liability, or timing
• Maintain accurate and detailed case notes and communication logs within internal systems
• Partner with senior team members to identify documentation gaps and ensure files are complete prior to settlement
• Track incoming reimbursement payments and escalate delays as needed
• Support responsiveness standards and ensure consistent communication with stakeholders


Qualifications:

Education & Experience:
• Associate degree required; Bachelor’s degree preferred, or equivalent industry experience (4+ years)
• Experience in insurance claims, legal support, healthcare reimbursement, subrogation, TPL, workers’ compensation, or related fields preferred
• Familiarity working with insurance carriers, third-party administrators (TPAs), or legal teams is a plus

Skills & Abilities:
• Strong organizational skills with the ability to manage high-volume caseloads
• Excellent written and verbal communication skills
• Detail-oriented with a high level of accuracy in documentation and recordkeeping
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Professional, service-oriented approach when interacting with external stakeholders
• Proactive mindset with the ability to anticipate needs and follow through on tasks
• Comfortable working independently while collaborating with a team

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