Paralegal

Service Minds is seeking a highly organized, detail-oriented In-House Paralegal to support our Legal and Compliance function across a multi-brand residential skilled trades organization (Electrical, HVAC, Plumbing). This role works closely with the Chief Compliance Officer and partners cross-functionally with HR, Operations, Safety, Fleet, Finance, and external counsel.

 The primary focus of this role is claims reporting, documentation, and coordination, with additional responsibility supporting compliance initiatives, legal workflows, risk management efforts and insurance renewals. The ideal candidate is comfortable operating in a fast-paced, operational environment and can manage sensitive matters with sound judgment, discretion, and professionalism.

Key Responsibilities

 Claims & Risk Support

• Manage and support claims reporting and processing, including vehicle accidents, general liability, workers’ compensation, and other operational claims
• Ensure claims are reported accurately, completely, and on time, in coordination with insurers, brokers, and internal stakeholders
• Track claim status, documentation, deadlines, and follow-ups through resolution
• Maintain organized claim files and supporting documentation

 Legal & Compliance Support

• Support the Chief Compliance Officer with day-to-day legal and compliance matters
• Draft and prepare correspondence, notices, forms, and routine legal documents
• Assist with legal research related to employment law, safety, fleet, contracts, and regulatory compliance
• Help monitor compliance with applicable laws, regulations, and internal policies

 Cross-Functional Coordination

• Partner with HR, Operations, Fleet, Safety, and Finance teams to gather information related to claims, investigations, audits, and legal inquiries
• Coordinate with outside counsel, vendors, and insurance partners as needed
• Support internal initiatives related to risk reduction, safety programs, and compliance improvement

Document & Process Management

• Maintain legal department filing systems, databases, and document management tools
• Help standardize workflows, templates, and tracking tools for claims and legal matters
• Assist with special projects and process improvements that increase efficiency and consistency

Qualifications

Required

• Paralegal certification or equivalent relevant experience
• Strong understanding of legal terminology, legal processes, and document drafting
• Excellent organizational skills with strong attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines

Preferred

• Experience in a corporate legal department, insurance defense, or civil litigation
• Experience with claims management, risk, safety, fleet, or employment-related matters
• Familiarity with Microsoft Office, document management systems, and legal tracking tools
• Experience supporting cross-functional, operational teams

Work Environment 

This is a hybrid position with up to two remote workdays per week. In-office days focus on collaboration with Legal, HR, Operations, and Compliance partners. The role requires professionalism, discretion, and comfort working with sensitive and confidential information.

 Benefits 

• Salary $60,000 with experience
• Medical Insurance: Choose from multiple medical plan options (HMO, PPO, HDHP)
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Life Insurance, Short-Term & Long-Term Disability
• Paid Time Off (PTO) & Paid Holidays
• Employee Assistance Program (EAP)
• 24/7 Telehealth Services
• 401(k) with Employer Match
• Supportive, collaborative work environment
• Hybrid schedule
• Professional development and career growth opportunities across Service Minds brands

Equal Employment Opportunity

Service Minds is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Disclaimer Statement

This is not an exhaustive list of all responsibilities, duties, skills, requirements, or working conditions associated with this position. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.