Litigation Specialist II - Court Order Processing & Client Contact - Addison, TX

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for intake, entry documentation and routing of legal matters. Key responsibilities include handling legal correspondence, coordinating witness attendance with outside attorney networks, leveraging judgment and data to make informed decisions, and effectively conveying complex information. Job expectations include working under regular supervision to interpret legal documents and procedures for examination.

Responsibilities:

• Reads and interprets legal orders to document requests or restrict and monitor accounts based on findings from cases or escalation requests
• Negotiates deliverables and due dates required for Federal, State, Civil, and Criminal legal documents
• Partners with banking centers, internal and external attorneys, customers, and Federal, State, and local agencies to document and maintain case files using internal tracking systems
• Researches accounts and performs account maintenance
• Analyzes and resolves customer inquiries while providing a positive customer experience through creative solutions and critical thinking

Skills:

• Attention to Detail
• Critical Thinking
• Data Management
• Decision Making
• Planning
• Adaptability
• Executive Presence
• Issue Management
• Prioritization
• Problem Solving
• Oral Communications
• Written Communications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: