Legal Billing Reviewer - S3

Job Duties | Essential Functions:

• Conducts a thorough review of litigation related invoices submitted to Citizens by outside retained counsel to ensure the charges are reasonable and in compliance with Citizen’s billing guidelines, as well as all applicable legal and ethical standards. Provide appropriate explanations for any charges which are disallowed.
• Conducts a thorough review of litigation related invoices submitted to Citizens by other non-attorney vendors to ensure accuracy and that the charges are in compliance with any terms under which the vendors were retained.
• Collaborate with other members of the Legal Bill Team, other business units and external business partners involved in the billing process to ensure efficiency and consistency in the billing process.

Knowledge:

• Basic knowledge of the insurance litigation process
• Proficient in Word, Excel, Outlook

Skills & Abilities:

• Ability to type with accuracy
• Ability to identify trends and elevate issues
• Strong organizational, critical thinking & analytical skills
• Strong communication skills, both verbal and writing
• Ability to analyze & interpret complex documents

Relevant Experience:

2 years of relevant experience, 1 of which must be in a similar job capacity or experience as a legal assistant and/or secretary, paralegal, attorney, or claims adjuster.

• High School Diploma | GED
• Additional education may count towards experience.

Preferred Experience/Education:

• Bachelor’s degree; Certification, training and/or experience as a Paralegal. 
• 3 or more years of experience working as a legal assistant and/or secretary, paralegal, attorney, or claim adjuster or in legal billing with a law firm (or other related business). 
• Claims-related knowledge and/or experience with a P&C insurance company.

Physical Requirements:

• Stationary position - Continuous
• Move, Traverse – Frequent
• Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position – Frequent
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information -Frequent
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess -Frequent
• Travel - Occasional

Citizens is Proud to Be an Equal Opportunity Employer

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