Legal Transcript Production Supervisor

Position Title: Document Production Supervisor - Legal Services
Location: Woodland Hills, CA

U.S. Legal Support is looking for an experienced and motivated Production Supervisor to join our Woodland Hills team! In this role, you’ll lead a dedicated group of professionals responsible for ensuring the accurate and timely production and distribution of transcripts and related documents. You’ll play a key part in maintaining our high-quality standards, driving team performance, and keeping our operations running efficiently.

If you’re a natural leader with strong organizational skills and thrive in a fast-paced environment, we’d love to have you on our team.

• Supervise and direct the daily operations of the production department, ensuring the team meets deadlines and performance goals.

• Provide leadership, support, and coaching to employees to promote growth and high productivity.

• Oversee and/or conduct training for new and existing team members.

• Prioritize production jobs based on deadlines and importance.

• Print, copy, and review transcripts and exhibits to ensure exceptional quality control.

• Supervise shipping and delivery operations for accuracy and cost-effectiveness.

• Interact with clients, reporters, and internal teams regarding production status and client requests.

• Maintain equipment functionality and coordinate repairs as necessary.

• Manage inventory, supply orders, and department needs.

• Keep accurate records including inventory logs, shipping logs, and exhibit logs.

• Conduct performance audits, lead team meetings, and monitor production metrics and SLAs.

• Approve timecards and assist with production coverage as needed.

• Collaborate cross-departmentally to support company initiatives.

• Perform other duties as assigned by the Production Manager.

• Minimum of 3 years of relevant experience; legal services or litigation support experience preferred.

• Prior team lead or supervisory experience strongly preferred.

• High school diploma or equivalent required.

• Proven leadership, communication, and organizational skills.

• Dependable and detail-oriented.

• Flexible and resilient in a dynamic environment.

• Strong problem-solving and decision-making skills.

• Excellent communicator with a customer-first mindset.

• Skilled in time management and multitasking.

At U.S. Legal Support, we value our people and invest in their success. We offer a supportive, collaborative work environment with opportunities to grow your career—all while making a difference in the legal industry.

Our comprehensive benefits package includes:

• Medical, dental, and vision insurance.

• 401(k) with company match.

• Paid time off, holidays, and volunteer time.

• Company-paid life insurance and disability coverage.

• Employee wellness programs and perks.

• Growth and development opportunities within a national organization.

Join us and be part of a team that takes pride in accuracy, service, and excellence every day!