Practice Innovation Lead

As a member of the Knowledge Management Department, the Practice Innovation Lead will anticipate, identify, and implement innovative legal technology solutions within the Firm. The Practice Innovation Lead will be responsible for tightly lacing an understanding of the practice of law with technology, knowledge management, business analysis, process improvement and project management. Ultimately, this role provides solutions that enhance the client experience.

ESSENTIAL FUNCTIONS:

Practice Support and Innovation

• Serve as the point of contact for Practice and Innovation solution needs to gather, synthesize, and prioritize solution requirements regardless of technology to be used
• Work with attorneys, clients, and vendors to document requirements/ challenges to build and refine practice innovation solutions.
• Design and build legal solutions to address internal and external Firm client needs such as document automation, logic driven solutions and similar technologies.
• Provide ongoing support for deployed solutions and serve as point of contact for troubleshooting inquiries.
• Assist with standard forms, current awareness, search, external resources/tools, local counsel referrals, and other KM tools and resources.
• Actively participate in marketing Innovation services to Departments and Practice Groups by independently participating in Department and/or Practice Group Meetings.
• Work cooperatively with attorneys to ensure the highest level of effectiveness and efficiency of work product.

Innovation Tool and Solution Analysis

• Stay abreast on legal innovation trends and advise leadership on best practices.
• Review, research and analyze Innovation tools under consideration for purchase
• Work with the Sr. Manager on the Analysis Process of all Practices Support and Innovation Tools.
• Draft criteria to analyze KM and Innovation Tools.
• Compare and evaluate resource to identify gaps and business needs.
• Work with Attorneys, staff, and clients (as applicable) to gather requirements necessary to analyze Innovation Tools and coordinates the analysis of the same.
• Make recommendations regarding the purchase of Practice Support Tools and Innovation tools.

ADDITIONAL FUNCTIONS:

• Participate in special projects as assigned.
• Substitute for other staff members as needed

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):

Education:

• Bachelor’s Degree required. Practicing J.D., Masters or equivalent experience with legal industry experience strongly preferred.

Experience:

• 4 -8 years in the legal industry

Knowledge, Skills, & Abilities:

Knowledge

• Strong understanding of KM, process improvement, legal project management
• Strong business analysis skills and the ability to analyze information and think systematically
• Passion for legal technology and technical platforms and their impact on the practice of law
• Understanding of user interface and user experience design
• Familiarity with multiple areas of law – both jurisdictional and topical

Skills and Abilities

• General
  • With minimal supervision, ability to exercise initiative and judgment to make decisions within the scope of their assigned authority.
  • Ability to manage multiple, simultaneous and demanding deadlines
  • Ability to work cooperatively with attorneys, admin departments and clients
  • Intellectual curiosity and an uncompromising commitment to quality
  • Accountability for completion of all aspect of projects from beginning to end including all follow-up.
  • Demonstrated ability to adhere to the confidential nature of the legal environment
  • Understanding of KM Teams and scope of projects
• Analysis/Technical
  • Excellent problem solving and analytical skills
  • Demonstrated ability to analyze issues and problems systematically, gather broad and balanced input, draw sound conclusions and translate conclusions into timely decisions and actions
  • High proficiency in communicating complex concepts and their value in tangible, easily understood terms (technology and legal concepts)
  • Advanced knowledge of all KM Tools in order to provide planned, ad hoc and just-in-time training (i.e., HotDocs, Neota and Fliplet)
• Communication
  • Outstanding communication skills that enable clear, concise oral and written communication to all levels of the organization – including non-technical users, members of the KM Team, and management.
  • Ability to liaise with non-technical users and translating their needs in to solutions.
  • High level of customer service
  • A strong team orientation and a professional attitude
  • Ability to analyze and summarize findings in a concise manner and to package and format results accordingly

KM Competencies

• Ability to service multiple locations and time zones
• Understanding of KM: Strong working knowledge of the services, goals and initiatives of the Department
• Act as an ambassador of the Department during regular interaction with attorneys and staff
• KM Resources & Repositories: Basic working knowledge of available resources and tools, including firm intranet to meet the information needs of the firm in the most cost effective and timely means possible.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL REQUIREMENTS

Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time.  Walking and standing is often necessary in carrying out job duties.

VISUAL ACUITY

Worker is required to have close visual acuity to perform an activity such as:  preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

DISCLAIMER

Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

The above is intended to describe the general content of and requirements for the performance of this job.  It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will.  Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation.  If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.