AI Systems & Technology Integration Manager

Job Summary:

In support of the Law Offices of Kelly, Riggs & Mansour P.L.C. , (d.b.a. Michigan Accident Attorneys & Disability Law Group) Disability Law Group is seeking a strategic, tech-savvy problem-solver to join our team as an AI Systems & Technology Integration Manager. This is a unique opportunity to shape the future of how our firm uses technology — not just to resolve tech issues, but to reimagine how we work.

You’ll play a lead role in evaluating, building, and integrating next-generation tools — including AI automation, CRM optimization, and internal workflow innovation — that help us save time, reduce costs, and empower our team to focus on meaningful, high-value work.

This is a hands-on, cross-functional role requiring technical expertise, creative thinking, and a strong understanding of law firm operations. You'll collaborate with legal, intake, and operations teams to design and deploy solutions that make an immediate impact.

 

Ideal Candidate

We’re searching for a “unicorn” — someone who thrives at the intersection of technology, strategy, and legal systems. You bring a systems mindset, can communicate with both technical and non-technical teams, and know how to turn tools into tangible results.

 

Key Responsibilities:

 

System Evaluation & Optimization

·         Audit and assess current tech stack for performance, integration, and efficiency

·         Explore and test new platforms for future CRM needs

·         Lead or support CRM/data migration projects and cleanup initiatives

·         Evaluate existing tools for better integrations, APIs, and automation potential

AI & Automation Integration

·         Identify and implement AI tools to automate and accelerate:

o    Medical record summarization

o    Brief and nexus letter drafting

o    Client and referral communication (e.g., smart email response templates)

·         Build protocols for review, QA, and legal-proofing of AI-generated content

·         Integrate AI capabilities within CRM systems to enhance workflow automation and internal routing

·         Innovate new applications or internal tools that improve intake, case tracking, or client experience

IT Support & Troubleshooting

·         Serve as an internal escalation point for day-to-day tech issues and collaborate with third-party IT providers as needed

·         Manage internal knowledge base, documentation, and lightweight training resources

·         Ensure user adoption and team confidence in newly deployed tools and automations

·         Work in conjunction with the HR Manager reviewing DLG equipment inventory

o    Identify equipment that needs service, repair or replacement

Innovation & Strategic Projects

·         Propose and prototype tools and workflows that improve efficiency, accuracy, and communication

·         Stay informed on legal tech, AI, and SaaS trends, delivering quarterly recommendations

·         Collaborate cross-functionally to uncover inefficiencies and recommend creative solutions

·         Help develop internal-facing tools (e.g., smart intake journeys, automated templates, document bundling solutions)

 

Qualifications:

Required Skills & Experience

·         4+ years of experience in a tech-heavy or systems-driven role (legal tech, SaaS, or consulting preferred)

·         Proven track record implementing AI tools, automation solutions, or workflow platforms in a business setting

·         Experience with CRM administration and/or migration (Prevail, Filevine, Lead Docket, etc.)

·         Knowledge of NLP, AI-powered document analysis, or chatbot integrations

·         Strong troubleshooting skills and comfort coordinating with third-party vendors and internal teams

·         Excellent verbal and written communication, documentation, and training skills

Bonus Points For

·         Experience in a law firm or legal tech environment

·         Familiarity with medical record review, claim systems, or benefits law workflows

·         Comfort with automation/scripting tools

·         Prior experience building or managing internal tools or smart document templates

·         Project management experience

• • Ability to manage multiple cases and deadlines effectively.
  • Ethical integrity and commitment to confidentiality.

Screening Process:

• As part of the screening process, candidates may be asked to complete targeted AI/tech assignments tied to our firm’s current priorities, such as:
• • Designing a proof-of-concept AI-generated letter review process
  • Proposing workflow enhancements based on a CRM audit
  • Developing internal tool concepts or smart forms to optimize intake

 

Working Conditions:

• Flexible remote or hybrid work within Michigan.

 

Compensation & Benefits:

 We offer a competitive salary and benefits package, including:

·         Salary range: $80,000 – $120,000 depending on experience and alignment with required skill set

·         Health, dental, and vision insurance options (e.g., Blue Cross Blue Shield of Michigan)

·         Paid time off and sick leave

·         Paid holidays (including the day after Thanksgiving)

·         Tuition reimbursement

·         401(k) plan with employer match

·         Wellness and professional development programs

Salary

• $80,000 - $120,000