Manager, Legal Finance, Technology & Analytics - Legal Operations

Manager, Legal Finance, Technology & Analytics - Legal Operations;  Denver, Colorado

Are you ready to work with an international organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as the Manager, Legal Finance, Technology & Analytics - Legal Operations.

Western Union powers your pursuit

The Manager, Legal Finance, Technology & Analytics - Legal Operations role is instrumental in shaping and executing the overall strategy and ongoing maturity of our legal operations function. Core duties include the implementation and oversight of processes, systems, budgets, delivery standards, data and resources, while managing the daily operations of the legal financial, technical, and reporting functions.

A key responsibility is to identify and implement operational efficiencies to serve the needs of our internal clients and drive cost-effective operations. This role also oversees legal payments and law firm and legal service provider management, and collaborates with stakeholders to manage budgets and accruals, legal technology and resources, develops and monitors financial reports, performance standards, SLAs, escalations, and strategic initiatives and special projects.

The role requires a strategic thinker with a keen eye for detail, committed to streamlining operations and enhancing the efficiency and delivery model for our global legal department.

Role Responsibilities

• Development and management of processes, systems, tools, metrics, analytics, SLAs, support, reports, quality assurance/escalations, analysis and optimization, training, resource development, procedures, etc.
• Management and day-to day operations of legal budget, finance and accounting processes, payments, firm and provider management, RFP management, and intake/onboarding.
• Oversight and management of Legal Department systems & resources.
• General team and operations function related administration, planning, strategic initiatives and projects.

Role Requirements

• 5+ years of work experience in managing various aspect s of legal department operations, budgets, legal systems, legal finance, legal payments, legal department processes, etc. Or relevant work experience, MBA or post graduate Finance & Accounting degree or certifications a highly desirable
• 3+ years of management experience
• 5+ years of demonstrated operations and technical knowledge and strong skills related to Legal Matter Management, Legal Tracker, Oracle, Legal Research Tools & Technology, System Administration, eDiscovery, Microsoft products; Word, Excel, Power Point, Visio, Power BI, Power Apps, Power Automate, SharePoint.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/

Salary

The annual gross base salary range is $93,750.00 – $135,000.00 USD per year. This role is also eligible to receive an annual bonus that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States – Specific Benefits Include

• Family First Program
• Time off
• Medical, Dental and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program
• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.