Special Assistant (Permits and Litigation)- Department of Housing & Community Development

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range: $55,052.00 – 66,838.00 Annually

Starting Pay: $55,052.00 Annually

GET TO KNOW US

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested

in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits.

JOB SUMMARY

The City of Baltimore Department of Housing and Community Development is seeking a Special Assistant in the Permits and Litigation Division. The Special Assistant will be a strong administrative professional that performs a variety of complex office, administrative and keyboarding work using Microsoft Office and other proprietary software programs to support the Assistant Commissioner and Senior Leadership as delegated.

ESSENTIAL FUNCTIONS

• Communicates with relevant City agencies concerning permit-related issues.

• Exercises sound judgment, tact and courtesy in screening internal and external visitors and correspondence for managers/team members.

• Responds to inquiries, exercises judgment based upon knowledge of policies and procedures, and acts as a liaison between internal staff and external customers.

• Composes, edits and proof-reads correspondence/reports, independently or with minimal direction; may form letters for managers using Microsoft Office.

• Uses department systems and tools to generate routine operational reports, distributes, tracks and facilitates permit processes.

• Logs and routes correspondence and reports and summarizes information for

managers.

• Greets and assists visitors, answers complaints or questions relating to permits, departmental procedures and operations.

• Maintains manager’s calendar, schedules and coordinates virtual and in-person meetings, revises manager’s schedule as necessary to accommodate changing priorities, provides support for meetings/conferences to include meeting logistics, preparing agendas, arranging live meetings and conference calls.

• Answers telephone calls, responds to email correspondences, and provides information and guidance regarding office functions, operations and procedures.

• Assists with other tasks as delegated.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a GED certificate.

AND

Experience: Have five years of office support experience including two years in taking and transcribing dictation, scheduling appointments, writing correspondence, and setting up meetings and agendas.

OR

Equivalency Notes: Have an equivalent combination of education and experience. Non-supervisory experience or education may not be substituted for the required supervisory experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.

• Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.

• Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.

• Ability to efficiently and effectively plan and direct the work of a group of lower-level employees.

• Ability to effectively train or orient subordinate employees in new or revised procedures.

• Ability to shift priorities and re-distribute work assignments to meet changing deadlines.

• Ability to represent superior at meetings.

• Ability to take and transcribe dictation at an acceptable rate of speed and accuracy.

• Ability to exercise sound judgment on a variety of matters guided by general instructions.

• Ability to compose correspondence.

• Ability to locate and retrieve information from a variety of sources and to compile the information, following general directions.

• Ability to deal with other employees and the public with tact and courtesy.

• Ability to perform arithmetic computations with accuracy.

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.

PROBATION

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

FINANCIAL DISCLOSURE

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER