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Epiq Systems

Lead Office Service Specialist - Law Firm

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  • Full Time
  • Tampa, FL
February 11, 2025

Job Description

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

The Lead Office Services Specialist works closely with the Office Administrator regarding all service-related items. Duties will include copy/print, scanning, mailroom support, reception coverage, light admin duties. Will accurately communicate with the Office Administrator and client staff regarding commitments, deadlines and challenges. 

Essential Job Responsibilities

  • Work independently on copy/print production assignments, often without direct supervision

  • Ensure all projects have been properly completed and quality checked

  • Mailroom support including sorting, distribution and interoffice delivery

  • Work to resolve work issues or complaints such as: lost parcel, damaged package, untimely deliveries

  • Provide backup coverage at the reception desk as needed

  • Assist with light admin duties as needed

  • Other duties may include: hospitality services, facilities support, and supply inventory control & distribution

Qualifications & Requirements

  • High School Diploma or GED

  • Minimum of 2 years' work experience, preferably in a mail or production, copy, print or scanning environment

  • Ability to lead others in a professional manner

  • Strong written and verbal communication skills with ability to resolve complaints

  • Ability to multitask with attention to detail

  • Working knowledge of Microsoft Word, Excel and Outlook

  • Ability to lift or move 40 lbs. or greater

  • Ability to walk, bend, kneel, stand or sit for an extended period of time

  • Scheduled Hours: 8:30 am - 5:30 pm, Monday - Friday (In office / No remote work)

The Compensation range for this role is 21.87 to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

#INDHP

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.



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