Talent and Technology Officer

IMPORTANT NOTICE REGARDING APPLICATION DEADLINE:  please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

This post is a limited-term fixed-term post.

a.        Organizational Setting

The Talent and Technology Officer position is located in the Employee Experience Unit of the Talent Management Service, in the Human Resources Management Department (HRMD). The purpose of the Talent Management Service is to prepare a future-ready and skilled workforce. Through the effective recruitment, deployment, development and retention of WIPO's workforce, the Talent Management Service contributes to the delivery of an agile, innovative workforce whose performance is aligned with WIPO's short and long-term goals and where talent management delivers tangible results that positively affect engagement.

b.        Purpose Statement

The Talent and Technology Officer contributes to a positive employee experience and inclusive workplace culture at WIPO by supporting the design, implementation, and optimization of talent management programs and digital systems. The Officer plays a key role in ensuring that all talent touchpoints -from onboarding and development to engagement and mobility- are supported by seamless digital platforms, relevant content, and data-informed improvements. Working closely with stakeholders across HR, IT, and business areas, the Officer helps integrate technology and talent strategies in a user-centric way.

c.        Reporting Lines

The incumbent works under the supervision of the Senior Manager, Employee Experience Unit and cooperates closely with HR colleagues in Talent Management Service, the HR Data and Technology Unit, and other functions within HRMD, Communications and IT, as well as Senior Leaders, Managers, Employees and external providers.

The Officer enhances the employee experience by combining strategic talent initiatives with hands-on system support and optimization. The incumbent performs the following principal duties:

a.  Enhance the Employee Journey Across the Lifecycle- Support the design and delivery of experiences across onboarding, development, performance, and mobility, ensuring talent systems and processes are engaging, efficient, and aligned with organizational needs.

b.  Maintain and Improve Talent Platforms and Content- Oversee the usability and relevance of content across digital talent platforms. Ensure systems are intuitive, provide user support, troubleshoot technical issues, and contribute to continuous improvements in platform functionality.

c.  Deliver and Support Engagement and Development Programs- Collaborate on the implementation of programs related to engagement, performance, and staff development. Provide logistical and content support, and ensure initiatives are supported by digital tools and user-friendly processes.

d.  Leverage Data and User Feedback- Partner with the HR Data and Technology Unit and other teams to track platform use and program outcomes. Analyze trends and user feedback to guide enhancements to both systems and employee-facing services.

e.  Pilot and Scale New Solutions- Manage or support pilot projects for new digital tools or engagement initiatives. Track implementation, gather feedback, and support scale-up based on user experience and organizational impact.

f.   Contribute to Change and Communication Strategies- Help develop communication and training materials that support employee awareness and use of talent tools and processes. Foster a positive, informed user community across the organization.

g.  Monitor Trends and Share Insights- Stay current with innovations in employee experience, technology, and HR practices. Provide insights to improve WIPO’s digital talent environment and culture initiatives.

h.  Perform other related duties as required.

Education (Essential)

First-level university degree in Human Resources management, communications, public or business administration, law, science, social sciences or related field.

Experience (Essential)

At least six years of relevant professional talent management experience, including experience at the international level.

Experience in planning and executing projects, including using data to inform project recommendations, drafting project plans, creating communication material, managing risks and setting up monitoring and evaluation mechanisms.

Experience working with HR systems, including Enterprise Resource Platforms.

Experience (Desirable)

Experience in creating and implementing change, communication or engagement plans to transform work culture.

Experience in technology support, content management, or related roles.

Language (Essential)

Excellent written and spoken knowledge of English.

Language (Desirable)

Good knowledge of French and/or other UN official languages.

Job Related Competencies (Essential)

Big-picture perspective with an ability to identify solutions and initiatives meeting both business and people needs.

Project management skills with knowledge of project principles, techniques and tools.

Detail-oriented with excellent organizational, data analysis and problem-solving abilities.

Ability to understand and use HR data, metrics, and KPIs to support decisions, track performance, and improve HR processes.

Ability to work independently and collaboratively in a fast-paced environment.

Excellent communication and engagement skills with an ability to forge and retain effective collaborative relationships.

Ability to draft and create communication pieces.

Demonstrated ability to research and attain knowledge in new and emerging areas related to employee experience, communications and technology for relevant project.

Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint), the internet and information systems, with the ability to adapt quickly to new technology.

Job Related Competencies (Desirable)

Project management certification.

Knowledge and / or experience of using employee-centered and design thinking methodologies.

1.    Communicating effectively.

2.    Showing team spirit.

3.    Demonstrating integrity.

4.    Valuing diversity.

5.    Producing results.

6.    Showing service orientation.

7.    Seeing the big picture.

8.    Seeking change and innovation.

9.    Developing yourself and others.

Mobility:  WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization.  Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.

Annual salary:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only.  The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice.  The figures quoted below are based on the May 2025 rate of 81.4%

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

* Initial fixed-term appointment of two years, renewable subject to satisfactory performance and other applicable conditions.  The selected candidate’s appointment will be subject to an overall term of five years in this position, with normally no possibility of renewal beyond that term.  S/he may, however, apply and be considered for other positions at WIPO.

This is not applicable to WIPO staff members on fixed-term, continuing or permanent appointments, who were recruited following a competition under Staff Regulation 4.10 (“Appointment Boards”).

This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

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By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of your identification and the degree(s)/diploma(s)/certificate(s) required for this position. WIPO recognizes higher educational qualifications obtained from institutions accredited/recognized in the World Higher Education Database (WHED), a list maintained by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed here\: http\://www.whed.net/. Some higher educational qualifications may not be listed in WHED, and will be reviewed on a case-by-case basis.

Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.