Information Technology Specialist

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-NDTX-12988584-MS

Duties

If selected for this position, you will join a well-respected team that is responsible for technical, analytical, and automation services in support of the mission. Typical work assignments will include:

• Provide IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems.
• Provide user training and assistance on a variety of routine applications.
• Provide a variety of technical support services to coordinate teleconferences and distance learning activities to effectively deliver legal training using electronic and/or telecommunications media.
• Install, configure, upgrade and troubleshoot commonly used hardware and software systems within the organization

Responsibilities will increase and assignments will become more complex as your training and experience progress

Salary

• $50,460 - $80,243/year

Conditions of Employment

• You must be a United States Citizen or National.
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You may be required to complete a one-year probationary period. See “Additional Information” section for specific details.
• Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
• A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

To qualify for the position of Information Technology Specialist, at GS-2210-7/9, you must meet the qualification requirements listed below.

To be eligible at the GS-7 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience or Education.

Specialized Experience: One (1) full year of experience equivalent to the GS-05 grade level. Specialized experience is defined asexperience providing IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems; Coordinate teleconference and distance learning activities; Installing new upgraded software; Collaborate to configure using knowledge of network standards and protocols and maintaining access control systems.

OR

Education:Successful completion of one (1) full year of graduate education (18 semester hours or the number of units your school uses to describe one graduate year of academic study) leading to a master's degree in a related field (e.g. computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management) which demonstrates the knowledge, skills, and abilities necessary to do Information Technology Specialist work.

OR

Superior Academic Achievement: Possess a Bachelor's Degree or expect to complete the requirements for a Bachelor's degree within the next 9 months AND possess at least one of the following criteria: class standing in the upper third of the graduating class; an overall GPA of 3.0 OR at least a 3.0 based on courses completed during the final two years of my curriculum; a GPA of at least 3.5 based on the average of required courses completed in my major field OR based on the average of required courses completed during the final two years of my curriculum; OR election to membership in a national scholastic honor society. Degree must be in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

To be eligible at the GS-9 level, you must meet at least ONE of the following conditions, as defined below: Specialized Experience or Education.

Specialized Experience: One (1) full year of experience equivalent to the GS-07 grade level. Qualifying experience providing IT customer service and support in troubleshooting, recovering, and resolving recurring software/hardware problems; Installs and distributes new or upgraded software to ensure customers receive current version of supported software; Assist converting user-developed content into workable web pages; Assist and installing routine updates and patches to existing programs and Maintaining access control systems.

OR

Education: Possess one of the following types of education in a related field (e.g. computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management): a Master's or equivalent graduate degree; OR 2 full years of progressively higher level graduate education leading to such a degree.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

You MUST meet all qualification requirements by the 07/06/2026 of this announcement.

Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.See the Required Documents section for important notes about what must be included in your resume.

After you submit your application, you will receive notification indicated whether or not the USA Hire assessment is required. You will have 48 hours from the closing date of this announcement 07/06/2026 to complete the assessment which is part of your application.

Education If you are relying on your education to meet qualification requirements, please see the statements below. Education must be reviewed and certified by an accrediting institution recognized by the U.S. Department of Education, in order for it to be creditable towards your qualifications. Therefore, provide only the attendance and/or degrees from accredited institution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website. If you are qualifying on foreign education, you MUST submit proof of creditability of education as evaluated by a credentialing agency. All documentation must be in English or include an English translation. Other Information Payment of relocation expenses will not be authorized. The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and Submit the appropriate documentation to support your CTAP or ICTAP eligibility. Probationary Period: As a condition of employment for accepting this position, you may be required to serve a 1-year As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: 1) your performance and conduct; 2) the needs and interests of the agency; 3) whether your continued employment would advance organizational goals of the agency or the Government; and 4) whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline. DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Required Documents

It is your responsibility to carefully review the list of required documents below and submit the necessary documentation based on your eligibility.

Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).

Resume - All Applicants: You must submit a resume (a two page or less resume is required) containing the following pieces of information for each job entry listed in your employment history:

• Official position title,
• Employer name and contact information,
• Start and end dates (including month and year),
• Indicate full-time or number of hours worked per week if part-time, and
• A list of duties performed and accomplishments.

Veterans Preference Documentation: If you are claiming veterans' preference you must submit:

(1) a copy of your DD-214, "Certificate of Release or Discharge from Active Duty," (Member 4 copy), showing the dates of active duty, type of discharge, and character of service, OR

(2) a certification letter from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions no later than 120 days after the date the certification is submitted. This letter must contain (a) military service dates including the expected discharge or release date and (b) character of service.

If you are claiming 10-point veterans' preference as a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, in addition to the documents specified above, you must submit all additional proof required by the SF-15, and if applicable, a completed SF-15.

CTAP/ICTAP eligibility documentation - If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP, you must submit:

1. A copy of the agency notice (i.e., letter of intent to separate, separation notice, or agency RIF letter),
2. Your most recent performance appraisal, and
3. Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
4. See USAJOBS' Career Transition Programs for more information.

College Transcripts - If you are using education to qualify for this position, or education is required, you must submit: An unofficial transcript containing a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award. Note: If you are selected for this position, official transcripts will be required prior to your first day.

How to Apply

To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 07/06/2026 to receive consideration.

The application process is as follows:

• To begin the application process, click the Apply Online button.
• Answer the questions presented in the application and attach all necessary supporting documentation.
• Click the Submit Application button prior to 11:59PM (ET) on 07/06/2026.
• After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
• If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements).
• Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.

Essay Questions: The following four narrative questions provide an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question (see the application questionnaire). You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.

1. 1. How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government? Provide a concrete example from professional, academic, or personal experience.
2. 1. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes.
3. 1. How would you help advance the President's Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired.
4. 1. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.

Need Help?
If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc.