Deputy Director, Office of Investigative and Legal Services (OILS), (WMS 3, X3B-618) DOH8517

Deputy Director (WMS 3, X3B-618)

Office of Investigative & Legal Services

Fulltime permanent position working out of the Health Services Quality Assurance Division 

Would you like to make a difference in patient safety in Washington State? Are you a people leader with a passion for equity and inclusion, employee engagement, and quality improvement? Then this may be the position for you!

As the Deputy Director and a member of the OILS Leadership Team, you will provide leadership and direction for all operational activities performed by Office and act on behalf of the Director in their absence. You will also partner with division leadership in areas of quality improvement, employee engagement, equity and inclusion, and project management to lead efforts within OILS. You will lead the implementation of agency and division directives, initiatives, and policies within the office. 

You will identify unmet business needs, troubleshoot problems and evaluate operational deficiencies and difficulties, develop, direct, and implement strategies and plans for use of resources, define office needs and priorities, and conduct long range planning.   

This position is accountable for leading, managing and coordinating administrative and operational functions of the Office, including personnel, training, budget, policy development, process improvement, and operational planning and support. You are accountable for ensuring operational performance metrics are achieved and reported to office and division leadership. 

The Deputy Director has significant authority and responsibility to make decisions for the program areas under their direct control and make recommendations for the office as a whole, including rule development, relationship management, problem resolution, budget development, policy development and implementation.

The leader in this position promotes effective, positive communication and collaboration across the office, division, and agency. 

Learn more about the Position –  View the Complete Position Description

This position is included in the Washington Management Service.

Location and Flexibility 

Enjoy the flexibility of our hybrid work environment, where you can balance working from home and collaborating in the office. It is anticipated that you’ll be expected at the DOH facility located in Tumwater for work activities 1-2-days weekly.

Our Ideal Candidate 

Has a driving passion for the work, brings humility to their job and interactions, and understands how their actions affect others. They see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordingly. They demonstrate resilience and outward behaviors even when confronted with others who are not open or collaborative. 

The DESIRED Candidate Profile

Experience defined below may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and/or applicant profile. 

Six (6) or more years of progressively responsible professional experience in public health, health care administration, public administration, criminal justice, law enforcement, or a health-related field that includes supervision of professionals in these fields, including 4 years in leadership roles.

AND the following Skills, Knowledge, Abilities and Competencies

Three (3) or more years of experience working collaboratively with teams to clarify roles and responsibilities. 

Demonstrated experience in performance management, budget, personnel management and/or IT.

Demonstrated ability to effectively communicate to a diverse audience in a variety of styles and methods. 

Demonstrated experience in staff supervision, coaching and mentoring Demonstrated project management experience.

Experience in public sector budgeting and strategic plan development, program assessment, and performance measurement.

Our ideal candidate may also bring these preferred competencies and skills:

Bachelor’s degree in public health, public administration, business administration, criminal justice, legal studies, organizational development, or a health-related or a closely related field

Three years of progressive experience leading and managing in a public health, health care administration, public administration, criminal justice, law enforcement, or a health-related environment.

Five years progressively responsible experience in staff supervision, coaching, and mentoring.

Familiarity with Washington statutes governing the Department of Health and the Health Systems Quality Assurance division, including 18.130 RCW (Uniform Disciplinary Act)

Two years of demonstrated project management experience.

Experience in public sector budgeting and strategic plan development, program assessment, and performance measurement.

Cultural Humility - Models and facilitates the development and integration of diverse perspectives through learning about and honoring the different cultures represented in the agency.

Equity and Inclusion - Removes barriers to accessing shared resources and promotes a culture of equity, social justice, and belonging.

People Impact Orientation - Applies an outward mindset to their work.

Accountability – Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.

Coaching and Mentoring – Enables colleagues and direct reports to grow and succeed through feedback, instruction, and encouragement. Actively supports others stretching beyond their comfort levels and trying new techniques that may enhance success.

Decision-making - Identifies problems and opportunities. Gathers and interprets information. Generates and evaluates alternatives. Chooses an effective option. Considers others’ perspectives.

Organizational and Political Savvy – Uses knowledge of the organization and the political/authorizing environment to solve problems and accomplish goals. Applies to issues a knowledge of the mission, values, resources, culture, systems, and business strategies to find solutions that best serve the organization and its customers. Knows the reasoning behind key policies, practices, and procedures, and seeks exceptions when needed to achieve goals.

Relationship Building – Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.

Results Focus and Initiative - Focuses on results and desired outcomes and how best to achieve them. Gets the job done. Responds to setbacks with renewed and increased efforts; is persistent in the face of difficulty.

Learn more about Leading People @ DOH.

Work that matters. 

Public health promotes and protects the health of the people of the state of Washington and the communities where they live, learn, work and play.

The agency realizes that our efforts to achieve more equitable health outcomes for the communities we serve begins with our ability to operationalize and institutionalize equity throughout our internal policies, systems, and practices. 

Join a great team and lead us into the future.

The Health Systems Quality Assurance (HSQA) Division is responsible for oversight of Washington State’s health care delivery system which includes licensing and regulating over 400,000 health care professionals and 11,000 facilities and agencies.  HSQA also works closely with communities and local health partners to build strong health systems and prevention programs across the state to help ensure communities have access to good health care and emergency medical services.

The Office of Investigative and Legal Services (OILS) supports the agency’s mission to protect public health and safety by ensuring timely assessment, investigation, and enforcement action on complaints and providing legal services for the division.  This includes collecting information, evaluating and investigating complaints, and taking enforcement action against health care providers and facilities who provide substandard care or commit unprofessional conduct, monitoring compliance by providers with conditions or restrictions against their licenses, and assisting with rulemaking, legislative activities, and policy issues.

About DOH

Join the Washington State Department of Health (DOH) and be part of a dynamic team dedicated to safeguarding public health. As a frontline defender of our communities, DOH collaborates with partners around the clock to impact the lives of every Washingtonian and visitor. We’re not just an organization; we’re a catalyst for change, guided by our core values of Equity, Innovation, and Engagement. Our Transformational Plan for the future of Washington’s health is in motion, and we invite you to make a meaningful impact on the well-being of the state by joining us in this exciting journey. Your work at DOH truly matters.

Why DOH  

We are dedicated to your work-life harmony and offer one of the most competitive benefits packages in the nation, designed to support your lifestyle. To learn more about “Why DOH”, visit Work@Health.   

APPLICATION DIRECTIONS:

To apply, click "Apply" and complete the application. Attach your resume, and cover letter. 

In your Applicant Profile, include at least three professional references (including a supervisor, a peer, and someone you’ve supervised or led, if applicable). Please do not include private information such as social security number or year of birth.

Do attach the following:

• Resume
• Cover letter
• DD-214 (if applicable)

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year

Do not include or attach the following – these documents or details will not be reviewed:

• REMOVE personal photos – do not submit any documents containing personal photos. 
• Transcripts (unless specifically requested in the Application Directions)
• Certifications or Diplomas
• Projects or Portfolios
• Letters of Recommendation

Equity, Diversity, and Inclusion  

We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.  

DOH is an equal opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran’s status, military status, genetic information, sexual orientation, gender expression, or gender identity. 

If you have questions or need other assistance please contact Kristina Cox at 360-485-5249 or kristina.cox@doh.wa.gov  For persons with disabilities, this document is available in other formats. Please call 800-525-0127 (TDD/TTY 711) or email doh.information@doh.wa.gov. Technical support is provided by NEOGOV, 855-524-5627 (can’t log in, password or email issues, error messages).

Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.