Lawrenceville Ga | Legal Intake Specialist-Hybrid After 90 Days

Job Advertisement: Intake Specialist (Hybrid Role After 90 Days)

Are you a skilled communicator with a passion for helping others? Do you thrive in fast-paced environments, have a knack for detail, and excel at managing calls and data? Gregory McMillan & Associates, a leading law firm specializing in criminal defense and DUI cases, is looking for a dedicated Part time Intake Specialist to join our dynamic team!

YOU MUST BE COMFORTABLE WITH SALES AND BE A PEOPLE PERSON!!!!

MUST BE DEDICATED AND SELF-DRIVEN!

What You'll Do

• Confidently handle inbound and outbound calls with potential clients, ensuring a professional and empathetic experience.
• Conduct thorough intake interviews to gather detailed case information and ensure all critical facts are documented accurately.
• Schedule consultations for the attorney, ensuring seamless communication and preparation.
• Maintain and update client records in Clio Grow and other software platforms.
• Provide exceptional customer service and maintain confidentiality.
• Support the firm by working flexible hours, including occasional evenings or weekends, as needed.

What We’re Looking For

• Experience:
• Previous experience in sales calls, client intake, or a law firm setting is highly preferred.
• Familiarity with criminal case proceedings and basic legal terminology is a plus.
• Proficiency in Clio Grow or similar client management software is advantageous.
• Skills:
• Exceptional verbal and written communication skills.
• Strong attention to detail and ability to handle sensitive information with discretion.
• Tech-savvy with the ability to learn and adapt to new systems quickly.
• Ability to type 65+ words per minute accurately.
• Excellent organizational skills with the ability to manage multiple tasks efficiently.
• Personality:
• A confident, personable demeanor with a client-focused approach.
• Flexibility to adapt to changing priorities and work schedules.
• Team-oriented with a proactive attitude.

Why Join Us?

• Competitive salary with bonus incentive.
• Opportunity to transition to a hybrid work schedule after a 90-day probation period.
• A supportive team environment with opportunities for professional growth.
• Make a meaningful impact by helping clients during challenging times.

Ready to Apply?

If you have the skills, experience, and drive to succeed in this role, we’d love to hear from you! Please submit your resume and a cover letter to [Insert Email Address].

Be part of a team where your contributions matter and help us make a difference at Gregory McMillan & Associates!

Salary

• $11.50 - $15/hour