Legal Expense Analyst I

Under frequent supervision, the Legal Expense Analyst I supports the legal invoice review and expense management process for RLI’s Claim Department. This position reviews legal invoices for accuracy, reasonableness, and compliance with RLI’s Billing Guidelines and assists in monitoring legal spend associated with claim matters.

The Legal Expense Analyst I works closely with RLI claim examiners and outside counsel to address billing questions and support the appropriate management of defense costs. Prior experience working in a law firm or legal office environment is preferred, as familiarity with legal terminology, litigation processes, and law firm billing practices is beneficial to the successful performance of this role.

• Review and audit legal invoices for accuracy, reasonableness, and compliance with RLI Billing Guidelines.
• Analyze attorney, paralegal, and other legal professional time entries to identify potential billing guideline violations, billing inconsistencies, duplication of effort, excessive time, or other issues requiring further review.
• Apply a foundational understanding of litigation activities and legal terminology when evaluating billed services.
• Prepare Bill Analysis Reports and document invoice review findings in claim files.
• Evaluate payment recommendations based on legal bill audits and communicate with claim examiners regarding the appropriateness of billed defense counsel activities in support of the claim’s defense.
• Communicate with law firms regarding routine invoice, billing, and guideline compliance questions.
• Work collaboratively with claim examiners to address legal billing issues and obtain additional information when necessary.
• Identify complex, unusual, or unclear billing issues and escalate them to senior Legal Expense Management staff as appropriate.
• Assist with tracking and analyzing legal spend and identifying billing trends or recurring compliance issues.
• Perform other duties and responsibilities as assigned.

• Typically requires a paralegal degree or certificate, or equivalent legal education or experience.
• 0+ years of related legal billing, claims, insurance, or legal industry experience.
• Prior experience working in a law firm, corporate legal department, insurance defense practice, or other legal office environment is preferred.
• Experience with legal billing, invoice preparation or review, attorney time entry, or law firm billing practices is preferred.
• Experience in insurance defense, litigation, or claims-related legal work is a plus.
• [OR] equivalent combination of education and relevant experience.

• Strong attention to detail and ability to identify discrepancies or inconsistencies in legal billing.
• Foundational understanding of legal terminology, litigation processes, and common activities performed by attorneys and paralegals.
• Ability to review legal time entries and develop an understanding of whether billed activities and time are reasonable in relation to the work performed.
• Analytical and critical-thinking skills with the ability to apply established billing guidelines consistently.
• Ability to communicate professionally and effectively with law firms, attorneys, claim examiners, and internal business partners.
• Ability to ask appropriate questions and seek clarification when billing entries or legal activities are unclear.
• Strong written and verbal communication skills.
• Ability to organize and prioritize work while managing multiple invoices and matters.
• Foundational knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Ability to learn and effectively utilize legal billing, invoice review, and claims management systems.

• Annual bonus plans
• Employee stock ownership plan (ESOP)
• 401(k) — automatic 3% company contribution
• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support our communities
• Parental and family care leave
• Flexible & hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program

• Comprehensive medical, dental and vision benefits
• Flexible spending and health savings accounts
• 2x base salary for group life and AD&D insurance
• Voluntary life, critical illness, & accident insurance for purchase
• Short-term and long-term disability benefits

• Training & certification opportunities
• Tuition reimbursement
• Education bonuses