Operations Coordinator

Job Title: Operations Coordinator
Department: Operations
Location: Atlanta, GA
Reports to Title: Manager of Operations

Purpose of the Job:
Coordinate and execute key firm-wide operational functions—internal communications, calendar tracking, licensing and insurance compliance, office lease management, intranet content, and project support—to ensure business continuity, regulatory compliance, and operational excellence.

 

Key Responsibilities:

1.     Communications & Stakeholder Coordination
o Draft and distribute firm-wide operations communications, memos, and updates in coordination with leadership.
o Serve as primary point of contact for internal operations inquiries; ensure timely resolution and cross-functional collaboration.

2.     Operational Tracking & Compliance
o Maintain centralized tracking of key dates: lease renewals, insurance deadlines, licensing requirements, and project milestones.
o Coordinate renewals and documentation processes for business licenses and insurance policies to ensure 100% regulatory compliance.

3.     Facilities & Vendor Management
o Monitor and manage office lease terms—including renewals, expansions, and vendor coordination—to optimize facility usage.
o Liaise with Facilities and IT teams to schedule and oversee office maintenance, service contracts, and vendor deliverables.

4.     Intranet & Resource Management
o Manage and update content on the firm’s intranet (“The Hub”), ensuring accuracy, accessibility, and user engagement.
o Develop and maintain process guides, checklists, FAQs, and other internal resources to support operational rollouts.

5.     Project Coordination & Support
o Assist in planning, executing, and documenting cross-functional projects; track timelines, deliverables, and follow-ups.
o Prepare presentations, status reports, and visual materials for leadership meetings and project updates.

6.     Meeting Logistics & Administration
o Coordinate logistics for leadership and operational meetings: scheduling, agenda creation, material distribution.
o Attend meetings to record minutes, circulate action items, and track completion.

 

Required Qualifications:

1.     Education
o Bachelor’s degree in Business Administration, Communications, or a related field preferred.

2.     Experience
o 2–4 years of operations, project coordination, or administrative support experience; law firm or professional services background a plus.

3.     Skills
o Exceptional written and verbal communication; adept at drafting clear, professional materials.
o Strong organizational and time-management abilities; capable of managing multiple priorities.
o Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams); SharePoint or other CMS experience preferred.
o Skilled in creating visual presentations and support materials.
o Demonstrated initiative, accountability, and discretion with confidential information.
o Detail-oriented with a proactive approach to identifying and solving problems.

 

Physical Requirements:

1.     Prolonged periods of sitting and computer use.

2.     Occasional lifting and transporting of items up to 15 pounds.

 

Performance Measures:

1.     Goals
o Complete operational tasks and project deliverables on schedule.
o Maintain 100% compliance with licensing and insurance deadlines.
o Achieve ≥95% accuracy in intranet updates and resource documentation.

2.     Competencies
o Demonstrate clear, proactive communication and effective collaboration.
o Exhibit strong organizational, project coordination, and problem-solving skills.
o Uphold highest standards of discretion and confidentiality.

 

Working Conditions:

1.     Standard office environment, Monday–Friday.

2.     Occasional travel to satellite offices and after-hours support for critical initiatives.