Litigation Specialist

Avera Palm Place

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Pay Range:

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$21.75 - $29.00

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for the collection and litigation of patient accounts using professional collection techniques and utilizing the most effective legal procedures.

What you will do

• Analyze patient account portfolios to determine the appropriate legal action to take.
• Utilize judgment and experience to determine if lawsuit will be filed on accounts, track claims cases, and issue/reissue garnishments as needed.
• Make outbound calls and receive incoming calls as needed to Attorney's, Sheriff's, Clerk of Courts office in appropriate counties, and debtors.
• Utilize professional debt collection techniques to collect patient accounts.
• Maximize collections while maintaining the highest degree of professionalism.
• Use skip-tracing techniques within the guidelines provided by the Litigation Manager.
• Prepare accounts for the appropriate legal action while adhering to state and federal laws.
• Counsel patients with respect to making sound financial decisions.
• Understand and apply the laws and regulations governing the debt collection industry.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, or Work Experience:

• 1-3 years experience in collections

Preferred Education, License/Certification, or Work Experience:

• 1-3 years third party collections experience

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Free health insurance options, for full-time single coverage on Avera High Deductible Health Plan

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.