Legal Assistant Support Manager (hybrid)

Merchant & Gould, one of the nation's premier intellectual property law firms, is seeking an Intellectual Property Paralegal Manager (hybrid).  This position may be filled in any of our office locations.   Salary range is based on years of experience and geographical location, ranging $85,000 - $100,000.

Job Function:
To provide daily workflow coordination to secretaries and attorneys, as well as guide the firm's training program for support staff.

Responsibilities:             

• Coordinates scheduling of legal assistant floaters and overflow work.
• Provides guidance and support for questions relating to workflow coordination and daily processes.
• Identifies and facilitates immediate needs for support.  
• Recommends change of assignments to Human Resources Manager.
• Acts as a resource for firm's software programs.
• Coordinates new hire orientations and facilitate internal/external training for support staff.
• Designs and conducts education programs related to patent prosecution for support staff.
• Designs educational materials/presentations, including manuals, handouts, and electronic documents.
• Facilitates and delivers training programs to employees.
• Coordinates and conducts new hire training for patent prosecution personnel. 
• Provide procedural and forms updates per USPTO or client needs.
• Identify training needs for employees.  Responsible for coaching and development and following up with employees regarding their training needs.
• Support recruiting of patent prosecution personnel, including resume review, interviews, and candidate selection.
• Provides and delivers feedback during annual performance evaluations.
• Other tasks and projects as assigned.

• 5+ years of secretarial experience, legal preferred
• Current knowledge of patent prosecution rules
• Excellent verbal and written communication skills
• Knowledge of firm software programs (i.e.  Elite webview, docketing software, Document Management System) 
• Ability to remain flexible in a fast-paced environment
• Ability to anticipate and balance the workload of the office
• Recognizes and utilizes the firm's resources effectively and efficiently.
• Interpersonal skills necessary in order to maintain cooperative working relationships and communicate with courtesy and tact.

We are equally committed to providing competitive, affordable health and wellness benefits to help take care of yourself and your family, including: a competitive salary, a comprehensive benefits package that includes employee medical, dental, vision, life, AD&D insurance, short- and long-term disability, 401(k) match, and ten firm holidays.

Merchant & Gould provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We welcome candidates with disabilities. If you need any accommodation during the application or the recruiting process, please contact our Human Resources Department at 1-612-332-5300.