Senior Program Manager

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 18 offices: 13 in the U.S., three in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow our staff exceptional opportunities for professional achievement and career growth.

We are seeking a results-driven Senior Program Manager to join our Finance Technology & Digital Transformation team, leading the delivery and adoption of AI-powered finance products—including time entry, billing, and collections. This hybrid role combines program leadership, change management, and user engagement, with a strong focus on deploying automation, machine learning, and generative AI to transform finance operations and drive business impact.

This position can be a hybrid work schedule.

Essential Duties and Responsibilities:

• Lead the end-to-end delivery of a portfolio of finance products—from time entry to billing to collections—ensuring seamless rollout, stakeholder alignment, and adoption.
• Collaborate closely with the firm Chief Revenue Officer, Senior Director of Revenue, and Director of Billing to implement cost-effective solutions.
• Partner closely with vendor teams, Finance SMEs, and internal tech teams to implement AI-driven automation solutions.
• Manage a team of direct reports and will be responsible for performance management and ensuring strong execution and alignment across product delivery and operational support.
• Focus deeply on user understanding—gather insights, map pain points, and ensure solutions are intuitive, useful, and adopted.
• Deploy machine learning and generative AI technologies to automate manual processes, improve accuracy, and enhance decision-making in Finance.
• Design and lead a comprehensive change management strategy, including stakeholder engagement, training, communications, and adoption measurement. 
• Drive a culture of innovation and collaboration within the finance department, fostering strong partnerships with firm leaders, to simplify and expedite the prebill process.
• Monitor KPIs post-launch to ensure solutions are delivering value and continuously optimized.
• Drive program governance, risk management, and executive reporting across multiple finance workstreams.
• Develop KPIs to measure results, reduce DSO, and enhance management of the billing and collection process.

Education and/or Work Experience Requirements:

• 10+ years of program or project management experience, ideally in finance transformation or enterprise SaaS delivery.
• Bachelor’s degree in finance, information technology, or related field (master’s degree or MBA preferred).
• Demonstrated success in driving user adoption of new tools and processes in complex enterprise environments.
• Strong expertise in change management frameworks and organizational readiness strategies.
• Proven ability to work across business, technical, and vendor teams to align priorities and drive outcomes.
• Knowledge of automation, machine learning, and generative AI in a business/finance context.
• Proven ability to lead cross-functional teams and deliver complex initiatives on time and on budget.
• Passion for building solutions that solve real user problems.
• Data-driven mindset with a strong focus on outcomes and continuous improvement.
• Comfortable navigating ambiguity, complexity, and cross-functional delivery environments.
• Exceptional ability to influence and implement changes with key stakeholders at all levels of the organization and to build enduring best practices.

The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate’s qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:San Francisco and Silicon Valley: $163,200 - $220,800 per yearAustin, Boston, Boulder, District of Columbia, Los Angeles, New York, San Diego, Seattle, and Wilmington: $147,050 - $198,950 per yearSalt Lake City and all other locations: $130,900 - $177,100 per year

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).