Supervisory Central Violations Bureau Clerk

The Supervisory Central Violations Bureau Clerk position is in the Central Violations Bureau (CVB) in San Antonio, Texas. The CVB is a national center charged with processing violation notices and payments received for petty offenses committed on federal property.

Duties The Central Violations Bureau (CVB) is seeking a Supervisory CVB Clerk to join its team in San Antonio, Texas. The Supervisory CVB Clerk oversees up to eight CVB line staff. The incumbent must have in-depth knowledge of the Violation Notice Tracking System and a basic understanding of the Case Management/Electronic Case File (CM/ECF) application. The Supervisory CVB Clerk assists in meeting management objectives and reports to the Operations Manager. The ideal candidate has ability to communicate effectively, both verbally and in writing, with technical and non-technical staff and the ability to influence, motivate, and lead staff to accomplish daily tasks. The position requires strong decision-making skills, the ability to work on multiple tasks simultaneously, and occasional travel. Duties include, but are not limited to: Planning work to be accomplished by subordinates, setting and adjusting short term priorities, and preparing schedules for completion of work. Assigning work to employees based on priorities, the difficulty of the work to be performed, and the capabilities of employees. Monitoring the status and progress of work, making daily adjustments in accordance with established priorities, and obtaining assistance from the CVB Operations Manager on policy or procedural questions. Recommending changes to CVB operating procedures and policies to the CVB Operations Manager and CVB Chief. Instructing all subordinates in specific work tasks and job techniques. Producing written performance evaluations and approving leave for subordinates. Reporting performance, progress, and training needs of subordinates to the Operations Manager. Managing CVB schedules for hundreds of magistrate judges across the country and entering and updating schedules. Serving as a liaison between district court staff and CVB during CM/ECF testing and transition to live operations. Reviewing staff data entry, dockets, and paperwork returning from court. Entering violation notices, fines received from issuing agencies, and other payments into the automated case-tracking and processing system. Preparing, reconciling, and forwarding court dockets to the appropriate judicial office per defendant's request. Answering telephone inquiries regarding pending and closed cases, payment information and other related matters. Preparing routine and non-routine correspondence in response to inquiries. Salary

• $56,143 - $99,915/year

Qualifications Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience must be demonstrated in ALL areas defined below: (1) Experience with the Central Violations Bureau, criminal procedures and the Violation Notice Tracking System; (2) Using communication skills to resolve difficult situations and recommending new methods to resolve complex problems. Education This position does not require education to qualify. Required Documents For this job announcement the following documents and/or information are required: Resume - Any written format you choose to describe your job-related qualifications. Citizenship - Include country of citizenship on resume. Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status. Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation. How to Apply To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 04/17/2025 to receive consideration. To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. You will receive an email notification when your application has been received for the announcement. To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process. Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12717966