Family Support Supervisor (Department Promotional Only)

Under direction, performs casework and provides supervision to assigned staff in the Washoe County District Attorney's Office; reviews casework for compliance with policy, laws and regulations; and performs related work as required. 

This is a Department Promotional only recruitment being conducted to fill a current full-time vacancy in the District Attorney's Office. The list established from this recruitment may be used to fill future vacancies as they occur.

This position requires working in the office during the training period, with the option for partial remote work at the discretion of the department.

In order to be considered for this recruitment, you must be a current employee of the hiring department who has been in a classified status for a minimum of six months.

For more information on this position, please see the Job Specification at https://www.washoecounty.gov/humanresources/Careers/jobspecs.php

Three years of progressively responsible experience in child support services or a closely related human services environment, demonstrating expertise with interviewing clients, providing counseling in public service, conducting comprehensive audits and case reviews for state and federal policy or related regulatory compliance, investigating audit findings, and recommending improvements to web-based case management systems; OR two years of experience equivalent to a Family Support Specialist in Washoe County; OR an equivalent combination of training and experience.

License or Certificate

A valid driver’s license is required at the time of appointment and must be maintained for continued employment in this classification. 

Ideal Candidate Criteria

Prior experience with child support enforcement preferred.

The Washoe County Employees Association (WCEA) Supervisory covers the Family Support Supervisor position.  

Washoe County requires its employees to reside in the state of Nevada or neighboring California communities such as Truckee, South Lake Tahoe or Susanville as of their first day of work.

Washoe County hires all new employees at the minimum rate of the salary range and eligible employees may receive an annual merit increase of 5% until they reach the maximum salary for the classification. Upon promotion, current Washoe County employees are placed at the minimum rate of the salary range for the higher classification of the new position OR a promotional calculation, whichever is greater. 

1. After your application is screened, you will be notified via the email you provided whether you have met the minimum requirements for the position. Those applicants who do not meet the qualifications have one (1) business day to file an appeal and request a review of their qualifications.

2. Applicants who meet the minimum requirements will receive an email invitation to take the Professional Level online exam administered remotely; notices will be delivered within 1 week from the closing of the recruitment. 
 
This exam link will tentatively be delivered via email the week of April 22, 2025, and qualified candidates will have a time limit to complete the exam, within 4 calendar days. **You will be notified if you are eligible to transfer an exam score within 1 week following the closing date of the recruitment.

The exam will evaluate your expertise, knowledge, skills and abilities in the following areas:

• Reading Comprehension 
• Written Communication 
• Analytical Ability
• Business Math
• Interpersonal and Customer Service Skills

• “Applications” to view a list of the recruitments which you have applied for, your submitted application for each recruitment, a copy of the job listing, and your applicant history for each recruitment.
• “Inbox” to view the notices which have been sent to you for each recruitment
• “Account” to update your contact information. Please note to update your phone number on previously submitted applications you must contact careers@washoecounty.gov.