Corporate Counsel, Litigation

The Corporate Counsel, Litigation will report to the Associate General Counsel and Director, Litigation.  This Corporate Counsel role will (1) oversee and manage consumer and commercial litigation matters, (2) work with CarMax field personnel and internal CarMax departments to resolve customer legal issues, regulatory disputes, and vehicle title issues, (3) provide legal counsel to CarMax corporate management and field management related to litigation matters and disputes, (4) manage and develop litigation paralegals, and (5) participate in litigation team administration.  The role requires exceptionally well-developed analysis and decision making, results focus, and communication skills. 

Work Location and Arrangement: This role will be based out of the CarMax Home Office – Richmond, VA and have a Hybrid work arrangement

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.

What you will do - Principal Roles and Responsibilities:

• Oversee and manage litigation cases and claims.
• Support business strategy while minimizing legal risk.
• Communicate with CarMax personnel and opposing attorney offices on disputes related to legal claims.
• Independently analyze information and applicable law related to legal claims in order to make strategic decisions on next steps and resolution.
• Negotiate the resolution of legal matters with customers and opposing counsel.
• Review and draft correspondence to customers and opposing counsel that sets forth CarMax’s legal position in response to claims.
• Research, review and draft responses to regulatory complaints.
• Interview and prepare CarMax witnesses for depositions and court proceedings.
• Retain and oversee CarMax outside counsel related to litigation management and strategy.
• Work with CarMax outside counsel to prepare for court appearances, including motions hearings and trials.  Attend court appearances as needed.
• Prepare for and attend settlement conferences and mediations as CarMax representative.
• Assist CarMax outside counsel with drafting legal documents, discovery responses, discovery requests, pleadings, motions, and briefs.  Ensure that CarMax’s legal position is effectively stated.
• Review and approve responses to subpoenas and other document requests.
• Maintain expertise and manage matters in unique areas of responsibility, which may include intellectual property, personal injury, recoveries, real estate, construction, and credit and collections.
• Maintain strong relationships and work with CarMax corporate management, including Customer Relations, Public Relations, and Asset Protection, in order to resolve legal disputes.
• Maintain strong relationships with CarMax store management and regional personnel and work with them to resolve customer legal disputes and litigation.
• Have proficient understanding of CarMax store operations and systems in order to best resolve claims and locate needed information to research legal claims.
• Work with internal CarMax departments to manage and resolve legal claims and regulatory disputes.
• Manage and develop paralegals. 
• Play an active role in associate development for the litigation team.

Qualifications and Requirements

• College degree and law degree required.
• Membership in good standing with the bar of a U.S. Jurisdiction
• Minimum 5 years litigation experience; consumer law experience preferred but not required.
• Exceptional communication (written and oral) and interpersonal skills and ability to express ideas effectively in individual and group situations.  Writes in a style that is professional and polished.
• Ability to develop creative solutions to difficult problems.  Ability to make effective and independent judgments.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.