Victim Witness Advocate - Extra-Help Victim Witness Advocate

This recruitment is being established to obtain a current eligible list for both full time and Extra-Help vacancies. Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week. Extra-Help pay is up to $23.61 per hour.

Duties may include, but are not limited to the following:

• Assist in providing comprehensive services and assistance to victims of all types of crime.
   
• Assist with indemnification claims to assure victims receive local benefits and state compensation.
   
• Provide local verification, and claims evaluation for repayment of loss or damage to victims to the State Board of Control.
   
• Refer victims and members of their families to public and private agencies for assistance.
   
• Maintain records, statistical data and files relevant to assigned work.
   
• Participate in community outreach efforts to publicize the services of the program.
   
• Assist volunteers performing services for the Victim/Witness Program.
   
• Interview clients and assist in the interview process.

Experience:
One (1) year of experience in a criminal justice, social service or public contact setting, preferably with experience in legal processes.

Education:
Completion of 60 units of college with a major in criminology, sociology or a related field. Additional related experience may substitute for the required education on a year-for-year basis.

• Operate a personal computer and other office equipment.
   
• Communicate effectively with others in person and over the telephone.
   
• Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
   
• Perform job duties under stressful conditions.
   
• Maintain confidential information in accordance with legal standards and/or County regulations.
   
• Frequent use of depth perception, peripheral vision and color perception.
   
• Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.
   
• Frequent use of hand-eye coordination.
   
• Normal dexterity, frequent holding and grasping.
   
• Occasionally lift and carry up to 40 pounds.
  
  
• Regular attendance is an essential function.
  
  

• Office procedures, record management practices.
   
• Codes, regulations, and procedures related to the criminal justice process.
   
• Various agencies, organizations or individuals which provide assistance to victims of crime.
   
• Volunteer programs.
   
• Supervision and training techniques.
   
• Principles of interviewing
   
• Problem solving methodology.

• Communicate effectively both orally and in writing.
   
• Deal effectively and tactfully with the public, law enforcement and Criminal Justice System.
   
• Interpret and apply laws, rules and regulations.
   
• Analyze situations and make sound decisions.
   
• Makes arithmetical calculations.
   
• Maintains statistical information and complex records.