International Legal Billing and Collection Specialist

Essential responsibilities include:
Billing Responsibilities

• Compile and process a high volume of attorney bills to clients on a monthly basis. 
• Review and edit pre-bills in response to attorney and secretary requests.
• Apply retainer/on-account funds as directed by attorney and per Firm policy.
• Process write-offs following Firm policy.
• Execute complex bills, including multiple discounts by matter, split party billing, and preparation of electronic bills, in a timely manner.
• Submit invoices electronically and assist in resolving related issues.
• Review and verify accuracy of billing supporting documentation as required.
• Research and respond to inquiries regarding billing issues and discrepancies.
• Identify and resolve billing inaccuracies.
• Create billing schedules and various other billing analyses as required.
• Distribute weekly and monthly partner reports.
• Review and update comments for reports distributed to firm management and partners.
• Work cooperatively with collections staff and assist with accounts receivable issues to minimize credit balances.
• Track and monitor matter-level budgets, estimates, and alternative billing arrangements (ABAs), ensuring that billing is aligned with approved financial terms.
• Maintain documentation of client-specific billing instructions, including caps, phase/task billing, and other negotiated terms.
• Proactively alert attorneys and billing supervisors when billings approach or exceed budget thresholds.
• Collaborate with attorneys and practice group leaders to support budgeting and ABA compliance throughout the billing cycle.
• Ensure billing records reflect current client contact details, including billing departments and authorized approvers, to support accurate invoice delivery.
• Review new matter intake to ensure accurate setup, including verification of billing and legal contacts, and proper entry of estimates.
• Effectively interact and communicate with attorneys, secretaries, and clients.
• Respond to internal and external inquiries in a timely manner.
• Observe confidentiality of client and firm matters.
• Assist with special projects as needed.
• Flexibility to work additional hours as needed.
• Perform other duties as assigned.

Collections Responsibilities

• Monitor and follow up on outstanding international receivables, with a focus on European clients.
• Coordinate with attorneys and clients to facilitate timely collections.
• Develop and maintain relationships with international clients to support proactive collection efforts.
• Escalate collection issues and recommend solutions where necessary.
• Collaborate with the accounting team to reconcile payments and maintain accurate accounts receivable records.
• Assist in generating regular aging reports and collection status updates for firm management.
• Ensure compliance with local billing and collections laws and practices, particularly in cross-border matters.
• Ensure collection efforts are addressed to the appropriate party to support timely and effective follow-up.

Qualifications and skills:

• A minimum of three (3) years of billing experience; prior collections experience strongly preferred; law firm or legal billing experience is a plus.
• Proficiency in Italian (written and spoken) is required to communicate with international clients and review relevant documents.
• Strong analysis, organizational, and data management skills.
• Ability to communicate effectively with attorneys, staff, clients, and team members across global locations.
• Possess a “can do” attitude and maintain a positive, team-oriented mentality.
• High standard of customer service in a fast-paced environment.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proficiency in Microsoft Word and Excel is required.
• Experience with SurePoint/Rippe software is a plus.
• Previous experience with third-party and e-billing platforms is helpful.
• All applicants applying for U.S. openings must be legally authorized to work in the United States.

TKD is currently maintaining a hybrid schedule structured as Tuesdays, Wednesdays, and Thursdays in-office with the option to be remote Mondays and Fridays.

What you'll love about us:
We care about your professional and personal growth. Training and developing our team members are at the heart of everything we do. We are committed to cultivating development opportunities for you and helping you achieve your targeted career goals. The firm values your unique characteristics. We foster an inclusive and diverse environment where multiple perspectives are appreciated as we understand that our employees play an intricate role in the expansion and success of our firm. 

Compensation & benefits:
The good faith base annual salary range for this position is a minimum $85,000 to a maximum of $105,000. The actual salary rate offered to candidates within that range will depend on a variety of factors, including without limitation, years of relevant experience, applicable education/certification(s), office location, and the candidate's overall qualifications for the position as assessed by the Firm. Market and Firm factors are also considered.

Our generous benefits package includes medical, dental, vision insurance; 401K, disability, life insurance, and Paid Time Off (PTO). 

More about the Firm:
TKD is a pre-eminent full-service firm focused on serving middle-market and larger business clients. We provide high-quality personalized service based on our client’s goals.
     
The strength of the firm lies not only in its experienced attorneys and congenial atmosphere but also in our holistic approach to law – serving businesses and individuals through commercial litigation, general corporate, real estate, construction-related matters, trust and estates, employment & labor law, as well as more specialized areas, including securities, not-for-profit and education, taxation, business-related immigration matters, international law, intellectual property, and bankruptcy, among others.
     
Our lawyers have also garnered several prestigious recognitions for their contributions to the profession and their clients. We have been selected by Crain’s NY Business as a Best Places to Work in New York City and listed on the National Law Journal’s Hot List of the top 20 mid-sized firms in the nation. Many of our lawyers are ranked in Chambers USA and included among Best Lawyers and Super Lawyers.
     
TKD values diversity and recognizes that it is an essential component of our culture and benefits our clients. We appreciate that having a diverse workforce contributes to both our success and the world at large. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, age, sexual orientation, gender identity and expression, national origin, veteran status, or disability in relation to our recruiting, hiring, and promoting practices.
     
TKD will not accept unsolicited resumes from search firms for this employment opportunity. All resumes submitted by search firms to any employee at TKD via mail, email, fax, the Internet, or in any other form and/or method without a valid written search agreement in place will be deemed the sole property of TKD. TKD will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.