Program Technician II

Under the general supervision of the Supervising Program Technician (SPT) II, of the Carry Concealed Weapon (CCW) Licensing Team, the Program Technician (PT) II selected candidate helps process and maintain all physical and electronic files for the CCW Unit. The selected candidate evaluates CCW licenses and other documents submitted by law enforcement agencies for discrepancies and rejects documents determined to be inaccurate or incomplete. The selected candidate queries applicant information in various criminal justice applications and databases, such as the CCW Application, Department of Justice Web Portal (DOJ Web), the California Law Enforcement Telecommunications System (CLETS), Automated Archive System (AAS), and the Applicant Processor System (App Processor) to research and/or reconcile inaccurate or incomplete records. The selected candidate creates new applicant records and modifies the status of existing records according to information obtained during the review of applicant licenses, applications and other CCW related forms. The selected candidate contacts criminal justice agencies to verify warrants and requests records, files, and other disposition information for incomplete or inaccurate criminal history records. The selected candidate assists with generating referral packages; communicates with applicant/applicant agencies by phone, fax or email; prepares notifications for law enforcement and other government agencies; updates logs and inputs statistical information onto Excel spreadsheets; operates office equipment such as printers, copiers, fax machines and scanners; assists with special projects as necessary; and provides support to the Office Technician and Crime Analyst staff.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Salary

• $3,833 - $4,804/month

Qualifications

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• PROGRAM TECHNICIAN II

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: Modern office methods, equipment, and procedures; and appropriate laws, rules, regulations, and policies of the State of California governing the program area(s) for which the examination is being administered.

Ability to: Perform clerical and technical work; follow directions; evaluate situations accurately, and take effective action; learn and apply laws, rules, regulations, procedures, and policies; make arithmetic calculations with speed and accuracy; read and write English at a level required for successful job performance; meet and deal tactfully with the public, co-workers and/or clients, either face-to-face or by telephone.

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

• These positions are located in the Division of Law Enforcement, Bureau of Firearms.
• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
• Position is pending approval.
• For more information about the department, please visit the Attorney General’s website at the www.oag.ca.gov.
• Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Clearly indicate the Job Control (JC-490539) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.
• A fingerprint check will be required.
• If interested in this position, please apply and List/Transfer eligibility will be verified.

Failure to submit the required application documents may result in the disqualification of your application.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/26/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
DLE- Kelly Rivera
Attn: JC-490539
Department of Justice/DLE - OC – Personnel Services
1300 I Street, Suite 1140
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
DLE- Kelly Rivera
JC-490539
Department of Justice/DLE - OC – Personnel Services
1300 I Street, Suite 1140
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Working Conditions

DOJ has adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position may allow for some telework opportunities. All telework schedules are based on current conditions and may be re-evaluated as conditions change.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Kelly Rivera
(916) 210-6082
Kelly.Rivera@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Benefits

Benefit information can be found on the CalHR website and the CalPERS website.