Offices Support Manager

Chisholm Chisholm & Kilpatrick (CCK) is a private, public-interest law firm offering rewarding work with a focus on disabled military veterans and their families, as well as a wide range of other individuals who have been denied life, health, and disability benefits. We take pride in providing exceptional service and creating a supportive environment to both our clients and our team members. 

We are seeking a detail-oriented and proactive Offices Support Manager to join our Providence office. In this role, you will oversee the day-to-day management of our physical office space, supervise our Office Assistant, and ensure our firm operates in a professional, efficient, and welcoming environment. The Offices Support Manager plays a key role in supporting our attorneys, staff, and leadership team while upholding the high standards that our clients expect. 

Responsibilities:

• Office Operations & Facilities Management
  • Assume responsibility for the professional appearance and smooth functioning of the office
  • Manage relationships with property management, vendors, and contractors to ensure timely service and maintenance
  • Monitor office supplies, equipment, and furniture; purchase and track inventory in alignment with firm policies
  • Oversee maintenance of office copiers, scanners, and other equipment to ensure daily readiness
  • Coordinate office-related projects, including workspace moves, upgrades, and repairs
• Team Leadership & Supervision
  • Supervise and support the Office Assistant, ensuring a welcoming and professional reception area for staff, clients, and visitors
  • Provide coaching, guidance, and task delegation to promote efficiency and growth
• Collaboration & Support
  • Serve as the primary point of contact for the leadership team on office-related needs, ensuring requests and issues are addressed promptly and effectively
  • Partner with HR and IT to ensure new hire workstations are setup and ready for each employee’s first day
  • Assist with the planning and coordination of firm meetings, trainings, and       internal events
  • Support HR and administrative teams with ad hoc projects and day-to-day needs
  • Provide light technology support in coordination with IT (e.g., conference room AV, Zoom setups.)
• Health, Safety & Compliance
  • Ensure the office complies with building and safety regulations; assist with emergency preparedness and ergonomic considerations
  • Maintain a safe and organized work environment for employees and visitors
• Client & Staff Experience
  • Ensure kitchen, break, and lunch areas are fully stocked and maintained in an orderly, welcoming manner.
  • Coordinate messenger services, such as local deliveries, errands, and lunch order pickups, as needed
  • Help foster a positive, professional, and inclusive workplace culture

• 3+ years of experience in office management, facilities coordination, or a similar administrative leadership role
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
• Proven ability to supervise and support direct reports effectively
• Excellent communication and interpersonal skills with a customer-service mindset
• Proficiency with Microsoft Office Suite; comfortable with technology and willingness to learn office systems
• Ability to lift up to 30 lbs. and perform occasional physical tasks
• Reliable transportation for errands, deliveries, and off-site vendor coordination
• Professionalism, discretion, and a proactive approach to problem-solving

Schedule & Work Environment:

• This is a full-time, in-office position
• Hours will generally be Monday through Friday, 8:00 AM - 5:30 PM (occasional after-hours support may be required)
• Business casual attire

Compensation & Benefits:

• Annual salary: $50,000 - $55,000 (based on experience)
• Medical, dental, and vision insurance (including employer-paid medical insurance option for employees)
• Gym membership reimbursement
• 15 days PTO (increasing to 20 days after one year)
• 12 paid company holidays in 2025
• 401(k) with company match
• Paid parental leave

How to Apply:

Please submit your cover letter and resume. Later stages include a reference check and background check.

CCK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

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