Knowledge Management Manager, - Litigation

Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work. 

At McDermott, we don’t just invest in your future, we accelerate your career – wherever it may lead. That includes supporting you both in and outside of the office. 

With us, you’ll find: 

• A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!  

• Enthusiasm for all perspectives: We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.  

• Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.  

• Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.   

Job Description:

Essential Functions and Responsibilities:

Organization and Dissemination of Knowledge

• Collaborate with the Director, other KM Managers, and IT to develop, test, and assess AI-powered platforms, custom AI tools, and other firm-wide KM resources
• Collaborate with Practice Group members to develop, test, and assess the utility and efficacy of Practice Group-specific KM resources that align with the Practice Group’s strategic priorities, including AI-powered platforms and tools
• Work with the Director and Practice Group members to coordinate and advertise rollouts of new AI-powered platforms and tools
• Promote awareness and utilization of the Practice Group’s full library of KM resources
• Proactively identify gaps in the Practice Group’s knowledge assets and develop new resources to address those needs
• Collaborate with lawyers to organize and integrate existing knowledge content to facilitate the sharing of knowledge and information both within and outside of the Practice Group
• Respond to Practice Group requests for KM resources and support
• Support the design, maintenance, and centralization of in-house KM resources, including the Federal District Court Case Hub, a searchable and regularly updated repository of information about the firm’s federal district court practice
• Perform other duties as assigned by the Director, KM Manager, and Practice Group

Management of Knowledge Management Resources

• Manage contractors engaged in testing of AI tools and substantive updates to KM resources
• Conduct regular reviews and audits of AI tools and other KM resources to ensure accuracy, currency, and relevance
• Consistently and effectively communicate the availability and location of the Practice Group’s AI tools and other KM resources
• Collaborate with the Senior Knowledge Operations Manager, the Director, and other KM Managers to gather, analyze, and present qualitative and quantitative feedback to inform decisions on KM strategy and improvements
• Develop and execute outreach plans to encourage substantive contributions to AI and KM resources
• Coordinate outreach to lawyers to contribute knowledge assets to internal KM libraries
• Develop and oversee taxonomy for stored knowledge assets

AI / Technology

• Pilot and assess new AI and technology use cases
• Help test and deploy technology to assist with analysis of litigation documents and large data stores, development of innovative litigation strategies, automation of document creation, assistance with legal research, and other tasks to support the Practice Group

Job Specifications:

• Juris Doctor from an ABA accredited law school
• At least three (3) years of legal experience, preferably in a large firm environment
• Experience developing AI agents, chatbots, or prompt-based systems using generative AI models (e.g., GPT-based systems) preferred
• Experience in employment litigation strongly preferred
• Admitted to practice law in good standing in a location where McDermott has an office
• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
• Strong legal and regulatory research skills
• Strong written, verbal and interpersonal communication skills
• Strong organizational skills
• Ability to manage multiple projects with competing deadlines and prioritize responsibilities
• Ability to handle and maintain confidential information
• Ability to learn new concepts and skills quickly
• Strong attention to detail
• Strong problem-solving skillsExperience reviewing regulatory board guidance, policies, and opinions
• Desire to develop creative solutions
• Ability to think outside the box
• Good judgment
• Relationship builder
• Able to work under pressure
• Ability to quickly pivot tasks
• Willingness to learn new technology

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Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.

     Target Hiring Range $131,000 - $203,000

Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWS provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

• While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear

• Employee must occasionally lift up to twenty (20) pounds

Work Environment:

Typical indoor office environment

Disclaimer:

The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.