Paralegal - Child Support

Paralegal-Child Support Hourly Pay Range $23.92 - $35.88 Closing Date: January 30, 2026. Or sooner upon receipt of the first 50 application submissions received   Job Summary: This position provides paralegal services to the Department of Child Support Services, including paternity and order establishment, and reviewing child support orders for a modification and enforcement. Duties include interviewing for information gathering, locating parties, facilitating genetic testing, legal document preparation, scheduling hearings, filing and case management. This position enables the Department to meet establishment obligations mandated under Wisconsin law and by Title IV-D of the Social Security Act.   Essential Duties and Responsibilities: Conduct face to face or phone interviews with participants. Review and evaluate data to determine and take next appropriate actions such as paternity establishment, order establishment, modification of court orders, interstate action, and eligibility for various support services. Draft pleadings, motions, orders, income withholding notices and other legal documents Update database with document interview notes, locate efforts, court dates, sanction, and other information as required by state and federal regulations, communicate as necessary with parties via telephone, email or letter, request and withdraw benefit sanctions as appropriate. Investigate systems such as KIDS, CLEAR (law enforcement data base), CARES (Human Services system) and the internet to determine current demographic information for parties. Review and maintain case file materials to ensure that necessary information is prepared in advance of court hearings. Document files in accordance with state and federal regulations. Scan and locate documents in OnBase (electronic filing system). Serve parties with legal documents in the office when necessary to ensure case moves through establishment process in a timely manner. Communicate with Child Support Agencies in other states and countries via phone, email, mail, and fax Performs other duties as may be assigned.   Minimum Requirements and Education: Must be a current resident of the State of Wisconsin Valid Wisconsin Driver's License and access to a reliable insured vehicle or transportation. Basic knowledge of all related computer and software applications, such as word processing and spreadsheets An Associate Degree in Paralegal studies from an accredited College/Technical College OR a Paralegal Certificate and 1 year of experience working in Child Support or Family Law. Current Milwaukee County Child Support employees with 3 years of experience working in Child Support and no degree will also qualify.  Any Bachelor’s or higher degree and no experience will also qualify candidates       Preferred Experience:  Experience working with OnBase, e-courts and KIDS/wiKIDS databases   Knowledge, Skills, and Abilities: This position requires time-management, oral and written communication, analytic and problem-solving skills. Candidates must have the ability to work independently, develop in-depth knowledge of Child Support Program laws, regulations and policies, and apply that knowledge to a wide-range of situations to assist in the improvement of departmental performance. Candidates must be able to work effectively and harmoniously with other staff, case participants, the public and other agencies, and travel to offsite locations.   NOTE:  This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process. APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION   PG NR20 K. M.