Hearing Officer
Office of Consumer Affairs and Business Regulation See More Job Openings by This Employer
The new address of this position will be 1 Federal Street, Boston, MA 02110 in December 2024.
About the Organization:
The Office of Consumer Affairs and Business Regulation (OCABR) is a state agency within the Executive Office of Economic Development and is responsible for protecting consumers through advocacy and education. The Office of Consumer Affairs works to ensure that the businesses our agencies regulate treat all Massachusetts consumers fairly. The Division of Banks ("DOB"), Division of Insurance ("DOI"), Division of Occupational Licensure ("DOL"), Division of Standards ("DOS"), and Department of Telecommunications and Cable ("DTC") all fall under the OCABR umbrella and help us to fulfill our critical mission of building better businesses and smarter consumers.
The Office of Consumer Affairs and Business Regulation is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Office or Consumer Affairs and Business Regulation values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
The Office of Consumer Affairs and Business Regulation is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.
About the Role:
The Review Examiner II performs duties of a hearing officer in connection with administrative hearings, conducted in accordance with M.G.L. c. 30A, primarily involving complaints against home improvement contractors registered pursuant to M.G.L. c. 142A, including drafting and issuing written decisions.
Duties and Responsibilities: (these duties are a general summary and not all inclusive):
The Hearing Officer will be responsible for conducting adjudicatory hearings, and issuing written decisions citing, where appropriate, statutes, regulations and case law in support of such decisions, in connection with complaints against home improvement contractors registered pursuant to M.G.L. c. 142A. Such duties include, but are not limited to, performing legal research and analysis with respect to disputed issues of fact and law. In connection with such adjudicatory hearings, the hearing officer's duties will include questioning witnesses, determining the admissibility of testimony and documents, interpreting applicable laws and regulations, and drafting and issuing written decisions, including findings of fact and conclusions of law.
The Review Examiner II will also provide additional support to the Senior Management Team regarding home improvement contractor, or other matters, as and when needed, as determined by the General Counsel.
Preferred Knowledge, Skills, and Abilities:
- A minimum of 4 years' experience as an arbitrator or hearing officer hearing complaints/disputes, involving legal interpretation and analysis, and fact finding; or must have been a trial attorney for a minimum of 4 years.
- Thorough knowledge of M.G.L. c. 30A requirements for adjudicatory hearings, and have a proven ability to write clear and concise decisions that conform to those requirements.
- Ability to analyze complex issues of law and fact and render fair and unbiased decisions based on the facts developed at such hearings.
- Proficient computer skills and excellent written and oral communication skills are essential.
- The ideal candidate for this position would be an attorney licensed to practice in Massachusetts, and in good standing, with 4+ years of experience trying civil cases involving allegations of breach of construction contracts.
All applicants should attach a cover letter and resume to their online submission for this position.
SALARY PLACEMENT IS DETERMINED BY YEARS OF EXPERIENCE AND EDUCATION DIRECTLY RELATED TO THE POSITION AND THE HUMAN RESOURCES DIVISION’S RECRUITING GUIDELINES. IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL APPLY TO (OR WILL BE UTILIZED FOR) PLACEMENT WITHIN THE SALARY RANGE.
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Minimum Entrance Requirements:
Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience, the major duties of which included the adjudication, examination and/or review of claims, benefits and/or taxes; the practice of law; labor relations work; claims investigation or adjustment work; credit management or credit investigation work; or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions\:
I. A Bachelor's or higher degree with a major in law may be substituted for a maximum of three years of the required experience.*
II. A Bachelor's or higher degree with a major other than in law may be substituted for a maximum of two years of the required experience.*
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE\: Educational substitutions will only be permitted for a maximum of three years of the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
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