Manager, Paralegals

Cozen O'Connor, an AMLaw 100 firm, is seeking a paralegal manager to oversee its approximately 125 paralegals throughout the US and Canada. 

Management

• Manages paralegals in all offices of the Firm
• Provides guidance to paralegals in maintaining appropriate workloads
• Provides paralegals coverage for ongoing client matter demands and special project requirements
• Analyzes productivity reports on a monthly basis, provides workflow analysis
• Administers annual performance reviews of paralegals
• Manages administration of overtime approval and other time and payroll policies
• Conducts disciplinary actions, counseling and terminations in coordination with Human Resources
• Partners with Paralegal Chairs to recommend annual compensation and bonuses for all paralegals
• Conducts regular check-ins with all Paralegals 
• Brings paralegals together via virtual meetings at the Practice Group level and hosts an All-Paralegal meeting at least annually

Hiring 

• Oversight of the recruitment, evaluation, screening and recommendations of candidates for hire in all offices of the Firm 
• Researches, recommends and supervises use of LinkedIn and other platforms to identify and attract candidates
• Participates in onboarding processes for paralegals
• Maintains contact with paralegals and is a go-to resource for questions during integration and beyond
• Evaluates available resources to determine hiring needs

Training

• Recommends and develops training and professional development programs for better performance and utilization
• Recommends, develops, implements and oversees policies and procedures for paralegals
• Interacts regularly with paralegals and attorneys to ensure resources, skills and training programs are aligned with practice area needs
• Oversee entry level paralegal program, including training development and implementation

Other

• Networks with peer firms and participates in professional organizations to remain current on industry best practices
• Ensures a positive, collaborative and inclusive environment for the paralegals
• Offers creative and innovative suggestions to manage paralegal program 

• Bachelor’s degree required
• Prior paralegal experience is a plus
• Prior experience in a law firm finance department or experience with data analysis a plus
• Must possess a high level of professionalism and interpersonal skills so as to be able to work well with employees at all levels within the organization and maintain all information in the strictest of confidence
• Must possess attention to detail, ability to balance multiple projects and have strong time management skills
• Must be able to work independently
• Must have ability to reason and apply common-sense understanding to situations encountered
• Ability to process routine daily functions while being able to resolve sensitive issues and complex assignments utilizing above average critical thinking skills
• Provide a high level of customer service and quick response times
• Ability to travel on occasion

**Cover letter required **