Office Services Supervisor

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

Description:

Provides assistance to attorneys and staff in the daily operation in one of the firm’s office locations. Reports to the office manager. 

Key Responsibilities Include:

• Manage and oversee the daily operations of reception, office services.
• Supervise office services personnel and activities.
  • Direct and develop office services staff to deliver services that meet business requirements.
  • Responsible for providing orientation and training to new employees.
• Manage daily procedures and policies for the delivery of office support services such as copying, mail and messenger services, office equipment, and facilities maintenance; including firm issued business cards and FYI pads.
• Manage relationships with vendors, service providers and landlord.
• Office liaison for the firm’s Real Estate team. Managing construction buildouts and selecting office furniture. Handle office furniture warranties for chairs, desk and miscellaneous equipment. Liquidating office furniture, as needed.
• Manage all facility related task:
  • marble floor cleaning
  • carpet and wall cleaning
  • conference room glass cleaning
  • office painting
  • dishwasher maintenance
• Office liaison for building engineers and security desk. Including floor warden training and handling of HVAC after hours requests.
• Handle all internal office moves.
• Verify all First Aid kits are fully stocked and up to date this may include a monthly inspection on AED equipment and oxygen bottles.
• Verify all Kitchen Medical cabinets are stocked and up to date.
• Supervise all VOs are fully stocked and ready for next visit.
• Cover shortage of staff in Reception, Office Services.
• Supervise all conference room setups and verify catering tasks are completed.
• Work with Marketing team on after-hour events.
• Maintain office and conference room cleanliness.
• Order, stock, monitor and distribute supplies.
• Minor machine repairs and maintenance.
• Special projects and additional duties as assigned.

Qualifications:

• 2 years professional exempt experience in related area; Supervisory experience a must.
• Strong verbal, written, organizational and interpersonal skills.
• Business etiquette.
• Business equipment knowledge.
• Must be physically capable of moving boxes and/or furniture weighing a minimum of 30 pounds.

Minimum Education:

• Bachelor’s Degree

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.  Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.