Manager, Client Development (Litigation)

Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.

Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.

This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.

The Client Development Manager is a leader who possesses a client-focused mentality, is highly service oriented, and has the ability to guide, direct and advise lawyers in a sophisticated marketing and business development environment.  The role will focus on proactively identifying and driving client development initiatives for the litigation practice for a select group of key industry verticals and other select practice areas.

Additional responsibilities include helping shape the strategic positioning for the litigation practice within the context of the Goodwin brand; supporting client relationship-building initiatives; facilitating cross-selling opportunities with other practice groups and geographies; lead generation; and identifying effective thought leadership opportunities.

What You Will Do:

• Conceptualize, initiate and support client relationship building activities and other activity that will help the firm to institutionalize its client base and grow top line revenue.

• Develop business development plans for primary and sub-practices.

• Work with the partners in developing and implementing personal business development plans and network expanding activities.

• Track and provide monthly updates detailing business development activity and successes (win/loss ratios, referrals, return on networking investments, upcoming activities).

• Participate in the design and implementation of cross-BU and cross-geography business development initiatives, including client teams and broader initiatives.

• Where appropriate, participate in networking opportunities to directly generate new business opportunities for the firm.

• Oversee research and related competitive intelligence activity for key clients and prospects, working closely with the Market & Competitive Intelligence leader. Monitor the business development strategies and related activity of key competitors.

• Prepare responses to RFPs/RFIs and daily pitch requests; working with the Director of Business Development and the Pricing and Project Management team in developing alternative fee arrangement proposals and other value adds.

• Work with BD Director to ensure integration of lateral associates and partners.

• Identify and prioritize key organizations and events in which the practice/partner(s) will participate.

• Develop and manage budget for practice-related marketing memberships, sponsorships and hosted events.

• Negotiate contracts, speaking slots and other related benefits.

• Develop targeted invitee mailing lists. Report on RSVPs and who-knows-whom.

• Attend events and assist attorneys with making connections at events; report on return on investment.

• Work with the Integrated Marketing Manager to ensure that practice descriptions, data sheets, web content and other marketing materials are compelling and up-to-date.

• Identify matter tracking activities for the practice and ensure appropriate details are captured in the experience management system for easy output to proposal materials.

• Identify and manage review and submission of data for all relevant league tables and deal listings; review and analysis of published results for practice leaders. Develop relevant client/prospect communications based on results and work with Communications group to identify league table rankings that merit external communications support.

• Coach lawyers on business development, including personal business development plans. Focus lawyers in various legal practice areas on practical, effective deliverables, tracking all results stemming from these efforts.

• Work with the firm’s Communications team to create targeted, strategic submissions for practice-related and attorney rankings, surveys and awards, including Chambers, Legal 500, Am Law rankings, Best Lawyers and other industry-specific/geographic/attorney demographic awards programs.

• Work with Communications leaders to develop and implement public relations strategies that further the group’s goal for positive media exposure and visibility.

Who You Are:

• Experience in financial services litigation client development preferred. 

• Strategic thinker with strong project management, process implementation, data and budgeting skills.

• Able to interact in a highly professional manner with partners, clients, colleagues and service providers.

• Superior communication skills, including strong writing and editorial skills, with particular attention to detail.

• Strong computer skills including proficiency in the Microsoft Office suite. Experience with InterAction, Microsoft Dynamics or other CRM tools and databases a plus

• A total of 8+ years of progressive experience in a practice management, business development or marketing role, ideally in an AmLaw 100 or other large professional services firm.

• 2+ years as a manager preferred.

• Minimum BA, BS or degree equivalent.

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Benefits and More

At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:

• Flexible work arrangements and hybrid work schedule

• Health, dental, and vision insurance

• Life and disability insurance

• Retirement & Savings Plan

• Emergency back-up child and adult care

• Paid vacation, sick time off, and holidays

• Professional development and career advancement opportunities

• Employee recognition and reward programs

• Employee wellness and assistance programs

• Employee discounts and perks

​Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

To request a reasonable accommodation to participate in the job application or interview process in the US, contact the Benefits Department by email or by phone at 617-570-1800. To request any disability or neurodivergence related accommodations to participate in the job application or interview process in the UK or Germany, please email the Recruiting Department. Any information you provide will be in the strictest confidence, and only used for the purpose of providing the accommodations needed. Requesting accommodations will not adversely affect the outcome of your application.