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Homefirst Agency

Claims Litigation Manager

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  • Full Time
  • Maryville, TN
August 5, 2025

Job Description

Position Title: Claims Litigation Manager

Business: HomeFirst Agency

Reports to (Position Title): VP, Claims

Department: Claims

JOB SUMMARY

The Claims Litigation Manager, in collaboration with in-house counsel, partner counsel and outside defense counsel, directs the claims adjudication process for all HFA claim disputes.  This includes responding to legal inquiries, depositions and participating in mediation.  Additionally, the role has full authority to negotiate claim settlements on behalf of the Company. 

JOB FUNCTIONS

Claims management and resolution

  • Respond to interrogatories and testifies in depositions as corporate representative, on behalf of all named defendants
  • Participate in settlement conferences and court-order mediation as the corporate representative
  • Negotiate settlements on behalf of the Company
  • Manage recovery of subrogation and salvage proceeds

Attorney coordination and collaboration

  • Selects and directs outside defense counsel, in collaboration with Clayton general counsel and Assurant’s in-house counsel.
  • In collaboration with counsel, develops and implements unique defense strategies to resolve litigation matters

Financial coordination and expense management

  • Manage litigation expenses
  • Develop and maintain budgets

Compliance

  • Stay abreast of regulations and requirements related to insurance and insurance claims in applicable jurisdictions

Other duties as assigned

This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.

REQUIREMENTS AND QUALIFICATIONS

QUALIFICATIONS:

  • Education: Bachelor’s degree or equivalent relevant work experience
  • Experience: At least 5 years experience managing insurance claims for personal, property and/or casualty loss
  • Working knowledge of insurance claim litigation; paralegal experience a plus
  • Demonstrated ability to collaborate with diverse stakeholders to drive results
  • Ability to analyze and interpret laws and regulations
  • Creativity and flexibility in analytical skills to facilitate leveraging solutions for positive outcomes
  • Excellent, clear and concise communication skills, both oral and written

PHYSICAL DEMANDS:

  • Must be able to remain in a stationary position 75% of the time.
  • Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
  • 30% communication methods completed over the phone.
  • Must be able to exchange accurate information at all times.
  • Constantly works in an indoor temperature controlled, sealed window office environment.

BENEFITS:

  • Medical and Dental Plan with Prescription Coverage and Vision
  • Competitive benefits including 401(K) includes 100% company match of the first 4%
  • Paid time off days (PTO), maternity/paternity leave, and holidays
  • Community involvement including Volunteer Paid Time Off (VTO)
  • Tuition Assistance for your first degree
  • Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant
  • Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being
  • Collaborative and energetic work environment
  • Professional development and promotion opportunities
  • Competitive bonus programs
Here are some more reasons to choose HomeFirst Agency!
• A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth
• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. HomeFirst Agency provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of HomeFirst’s commitment to Opening Doors to a Better Life, HFA is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At HFA, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
• Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.
HomeFirst Agency is committed to a diverse and inclusive workplace. HomeFirst Agency is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
HomeFirst Agency. Where you start a job and gain a career!

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Homefirst Agency



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