Supervisory IT Specialist (Chief, Cloud Engineering Section)

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Duties

Leads BOP’s Cloud Engineering Section to enable the transition of legacy information technology (IT) systems to the BOP’s cloud platforms and the overall support and maintenance of existing cloud technologies.

Responsible for establishing and implementing risk-management procedures for BOP’s cloud initiatives to ensure proper risk management techniques are applied to all new or modified computer systems and/or applications.

Conducts technical network vulnerability and risk assessments. Ensures the confidentiality, availability, and integrity of BOP’s cloud initiative through full compliance with the Federal Information Security Management Act, related National Institute of Standards and Technology (NIST) standards, and Department of Justice (DOJ) and BOP IT security policies and standards.

Serves as the subject matter expert related to the implementation of BOP cloud security policy, controls, guidelines, and procedures for systems processing multiple applications that require differing and conflicting security controls, and that are typically accessed by a large-distributed user community.

Oversees and leads the day-to-day direction and management of cloud engineers and the activities associated with secure Enterprise Cloud Services, cloud architecture and configuration, customer onboarding, and governance processes. Provides technical supervision to team members, furnishing guidelines as to administrative policy, and providing technical guidance.

Salary

• $142,488 - $185,234/year

Conditions of Employment

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.
• Selective Service Requirement: http://www.sss.gov

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• 1. Meet CTAP or ICTAP eligibility criteria;
• 2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
• 3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

NOTE: Applicants claiming CTAP/ICTAP eligibility must complete all assessment questions to be rated under the established category rating criteria.

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Basic Requirements:

Education: There is no substitution of education for specialized experience at this grade level.

Experience: You must have IT related experience demonstrating each of the four competencies listed below.

• Attention to detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Oral communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

Specialized Experience:

You must have one year of specialized experience at the next lower grade level. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Some examples of this qualifying experience are:

• Experience that demonstrates the ability to lead enterprise-level cloud transformation initiatives including overseeing the migration of legacy IT systems into secure, scalable, and compliant cloud platforms. The candidate has directed cross-functional teams of engineers through planning, design, configuration, and implementation phases to ensure seamless modernization efforts. These initiatives consistently ensured alignment between technical requirements and agency objectives while applying best practices in cloud architecture, governance, and operational efficiency. Outcomes included reduced infrastructure costs, improved service availability, and strengthened support for mission-critical functions.
• Experience in developing and managing cloud-based programs by successfully overseeing the design, deployment, and integration of enterprise cloud services that support diverse business units. The candidate has coordinated the implementation of cloud architectures such as virtual environments, cloud native applications, and distributed storage and compute resources to expand agency capabilities. This experience includes establishing governance processes to standardize operations, supporting efficient customer onboarding, and implementing strategies that reduce duplication and enable technology reuse. In addition, the candidate has ensured compliance with FISMA and NIST standards by conducting risk assessments and guiding the adoption of secure, resilient, and scalable cloud solutions that meet mission and business requirements.
• Experience with leading cloud engineering teams using technical direction and supervisory oversight. The candidate has overseen the deployment, optimization, and maintenance of cloud-based servers, storage, and networking components while ensuring enterprise environments remain efficient, reliable, and secure. Responsibilities have included guiding engineers through complex troubleshooting, system upgrades, and performance optimization, as well as coordinating long-range planning and resource allocation to support evolving mission requirements. This blended focus on technical problem-solving, and leadership ensures cloud initiatives consistently deliver innovative, scalable solutions while maintaining workforce development and team effectiveness.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education See Qualifications Section for education requirements, if applicable. ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here. Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. Other Information Special Conditions of Employment Section: For non-law enforcement positions, the Fair Chance Act prohibits specific inquiries concerning an applicant’s criminal or credit background unless the hiring agency has made a conditional offer of employment to the applicant. An applicant may submit a complaint, or any other information, to the agency within 30 calendar days of the date of alleged non-compliance by contacting the EEO Office in the Central Office at BOP-PRD-EEOOffice-S@bop.gov. Initial appointment to a supervisory/managerial position requires a one-year probationary period. The incumbent is subject to geographic relocation to meet the needs of the agency. Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation. All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check. Additional selections may be made if vacancies occur within the life of the certificate. NOTE: Telework in accordance with agency policy. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11. Current Federal Law Enforcement Employees: This is a non-law enforcement clerical or administrative support position (one-grade interval). Individuals selected for these positions will lose law enforcement coverage and will need to return to a position with "primary" law enforcement coverage to regain coverage. Required Documents

Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration.  If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc.  Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.

•  Veterans' Preference Documentation:
  • Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility.
  • DD-214: Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge).
  • SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit:
    • A completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference" AND all required documentation identified on the SF-15. 
    • NOTE: A Department of Veterans Affairs letter must contain the Veteran’s Name and Combined Service-Connected Evaluation. For a copy of the most current SF-15, Click Here.
  • If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information: (1) the military service dates including the expected discharge or release date; (2) and the character of service (must be an honorable or general discharge); and (3) any qualifying service/campaign/expeditionary medals.
• Resume: Resume (includes name and contact information) limited to 2 pages showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.)
• To receive credit for experience contained in an application, the experience must be documented:
  • Reflecting start date and end date in month/year format (MM/YYYY) AND
  • Include the number of hours worked per week.
• College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
  • NOTE:  If you are selected, official transcript(s) will be required prior to your first day.
• SF-50: for proof of prior LEO coverage, if applicable.

For more help, visit USAJOBS Help Center - What should I include in my resume?

We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

How to Apply

You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.

Limit your resume to 2 pages. If the only resume(s) received is/are longer than two pages, your application is ineligible for further consideration. Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.

We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. USAJOBS Help Center - How to add a resume to your profile

Claiming Veterans Preference? If yes, you MUST claim preference on-line during the application process and upload documentation to support preference claimed. Failure to claim Veterans Preference or provide supporting documentation may result in you not receiving appropriate consideration during the assessment process.

Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).

All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement. You MUST include the vacancy announcement number on your supporting documentation.

Supporting documentation for announcements with an application limitation MUST be uploaded the same day you apply, as these positions may close earlier than stated in the announcement.

Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.

If applicable see Notice for Preference Eligible Veterans Applicants. 

Contact for Assistance in Applying On-Line:
DOJ, Federal Bureau of Prisons
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, TX 75051
E-Mail: BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov
Phone: 972-352-4200