Head of Paralegal Managers

Head of Paralegal Managers

(a.k.a. The Ultimate Paralegal Leader, Coach, and Ops Powerhouse)

Who We Are

We’re The Husband & Wife Law Team — and if you’ve seen our TikToks, you already know we’re not your typical law firm.

We take our work seriously, but we don’t take ourselves too seriously. We believe in:

• Big hearts 
• Big results 
• Big personalities 

Our mission is simple: To thoughtfully guide people through adversity to their best possible outcome.

Why You’ll Love It At The Husband & Wife Law Team

• Make a real difference every day. Your work directly improves people’s lives when they need help most — that’s purpose, not just a paycheck. 
• World-class service isn’t a slogan — it’s what we deliver. We pursue excellence in every interaction and every case. 
• Be part of a passionate team. We support and celebrate one another so we can serve clients with empathy, respect, and integrity. 
• Hands-on, high-impact work. You’ll become a master of your role, collaborate with experts, and engage in work that truly matters.
• Grow and own your role. We empower independent thinkers who take ownership and help evolve systems for even better client outcomes. 
• A positive, inclusive culture. We embrace fun, encouragement, and a shared mission — helping clients and our community — as part of our everyday work. 
• Low turnover because people want to stay. Stability isn’t boring here — we do this “treat people awesome” thing.
• Be part of something bigger. We don’t just work here — we give back, we grow together, and we do it with passion, compassion, and purpose.

About the Role

This is not a “sit-behind-a-desk-and-manage-spreadsheets” job.

As our Head of Paralegal Managers, you’ll be the heartbeat behind our legal support teams — leading Paralegal Managers, leveling up operations, and making sure our pre-lit and litigation teams are firing on all cylinders.

You’ll work directly with firm leadership, attorneys, and managers to:

• Scale smart
• Lead with heart
• Build systems that actually work
• And create an environment where paralegals thrive, not burn out

If you love building teams, updating processes, and being the calm, confident leader people trust — keep reading.

What You’ll Be Doing

Leading & Developing People

• Coach, mentor, and empower Paralegal Managers to be strong, confident leaders.
• Build leadership pipelines, succession plans, and career paths people are excited about.
• Partner with our People Team on hiring, onboarding, performance reviews, and growth plans.
• Create a culture of accountability + encouragement + excellence.

Running Smart Legal Operations

• Design and optimize workflows across pre-litigation and litigation teams.
• Make sure work is distributed fairly and efficiently — no chaos, no guesswork.
• Track KPIs, caseloads, and performance metrics to spot issues before they become problems.
• Conduct audits to ensure compliance, documentation accuracy, and top-tier client service.

Strategy, Systems & Innovation

• Partner with legal leadership to improve how we work — not just what we do.
• Lead rollouts of new systems, tech, training programs, and process improvements.
• Be the go-to connector between paralegals, managers, and executives.
• Support CLE tracking and ongoing education so our teams stay sharp and confident.

Cross-Team Collaboration

• Work closely with Intake, Attorney, and Support teams to streamline communication.
• Help implement new tools, systems, and workflows without disrupting the team.
• Break down silos and build trust across departments.

Client-First Everything

• Champion a client-centered mindset in every process and decision.
• Make sure our teams deliver a world-class experience rooted in empathy, clarity, and responsiveness.

What We’re Looking For

You’re a Great Fit If You:

• Have 7+ years of legal experience, including 3+ years leading teams
• Know civil litigation inside and out (pre-lit and litigation)
• Have successfully led high-performing teams in a law firm or professional services environment
• Are confident, emotionally intelligent, and an excellent communicator
• Love data and people — and know how to balance both
• Are comfortable with legal tech and cloud-based case management systems
• Think strategically but aren’t afraid to roll up your sleeves and execute

Bonus Points If You:

• Have experience in plaintiff-side personal injury
• Have built or scaled operations during periods of growth
• Love mentoring leaders and watching people win