Systems Analyst I

The essential function of this position is to act as a liaison between court users and information technology (IT) staff to gather requirements and solutions business needs. This position helps to evaluate business needs, gather requirements, and translate requirements into technology solutions. This position assists the project management team in engaging business stakeholders as active participants in iterative software development, change management, business-rule/workflow configuration, data migration, and solution validation. The position works under general supervision, independently developing work methods and sequences.

Examples of Work

Consults with business users and system administrators to develop business processes and solution requirements and electronic document management and workflow; conducts business analysis and facilitates discussions.

Assist the project team with outreach to business users, including but not limited to business mapping (as-is and future state), gap analysis, change management, risk assessment, process optimization, solution validation, documentation, and project-related communications.

Collaborates with IT project manager(s) to ensure timely application specific project deliverables such as business use cases for testing usability and quality assurance.

Provide technology training and support for business users. Create and maintain user documentation and training videos.

Tests applications and assists with user acceptance testing; creates test cases and scripts. Document and communicate customer feedback and sentiment to the project/development teams.

Provides user support to staff, troubleshoots and resolves issues; trains staff on various technologies and programs or applications.

Attends technical or professional classes, workshops, or seminars to improve professional skills.

Other IT Project Management Office (PMO) related tasks.

Salary

• $62,721.69/year

Qualifications

Education
Refers to job specific training and education that is recommended for entry into the position. Additional relevant experience may substitute for the recommended educational level on a year-for-year basis.

Bachelor’s degree in computer science, communications, engineering, information technology, or a closely related field.

Experience

Refers tothe amount of related work experience that is recommended for entry into the position that would result in reasonable expectation that the person can perform the required tasks. Additional relevant education may substitute for the recommended experience on a year-for-year basis, excluding supervisory experience.

Five years of related work experience.

Competencies

Knowledge, Skills, Abilities

Other Information

The Florida State Courts System offers a comprehensive selection of State of Florida employee benefits: membership in the Florida Retirement System, optional enrollment in a subsidized Health insurance plan, optional enrollment in Life, Dental, and Disability insurance plans, and paid $25,000 term life insurance. Visit the website benefits of working for the State of Florida.

The Florida State Courts System is a criminal justice agency. The successful applicant will be fingerprinted for the purpose of conducting a criminal history record check. Employment in this position is contingent upon a satisfactory criminal background check.

In accordance with Section 110.205(2)(c), Florida Statutes, positions with the Florida State Courts System (judicial branch) are not covered under the Career Service System.

How to Apply

Submit a current and complete online state employment profile application at the People First State of Florida Jobs website, view the State Courts System page at jobs.myflorida.com/go/State-Courts-System/2814300/

An application must be submitted for the position listing the appropriate class title and position number for which you are applying. Your application must be received by 11:59 p.m. on the closing date.

When using the People First State of Florida Jobs website to apply and assistance is needed with using the system, contact the People First Service Center at 1-866-663-4735.

For additional information about the job advertised, contact the Office of Human Resources at 850-487-0778. May also contact the. Brian Peterson at 850-487-7981

To learn more about the Florida State Courts System, visit its website www.flcourts.org.

The successful applicant will be subject to a criminal background check.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, religious creed, sex, age, national origin, genetic, disability, or political affiliations.

We hire only U.S. citizens and lawfully authorized alien workers.

If you need an accommodation to participate in the application or selection process, please call the contact person at the number indicated for each respective position.

Persons using a TTY/TDD may call the contact person through the Florida Relay Service at 711 or 1-800-955-8771.