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DLA Piper Talent Acquisition

Client Accounts Specialist

DLA Piper Talent Acquisition See More Job Openings by This EmployerArrow
  • Hourly
  • $36.45 - $52.86/hour
  • Miami, FL
June 14, 2024 Administrative Assistant

Job Description

DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.  


DLA Piper is, at its core, bold, exceptional, collaborative and supportive.  Our people are the backbone, heart and soul of our firm.  Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.  Let’s see what we can achieve. Together.  


If you are a highly talented Client Accounts Specialist, we want to hear from you!   


This position is remote.

Minimum Requirements:  

  • High school diploma  
  • 3 years’ experience in direct billing or client account work for a law or professional services organization
  • Strong computer skills including proficiency in Excel and accounting systems such as Aderant and/or Elite
  • Must have proficiency in ebilling applications such as Bill Blast or e-Billing Hub
  • Must be team-oriented and have the ability to work effectively and collaboratively in a fast-paced environment
  • Must be an accurate proofreader and have strong attention to detail
  • Ability to work independently and manage time efficiently
  • Actively listens to positive and critical feedback
  • Ability to adapt to client needs
  • Eager to develop and achieve scope and requirements for advanced roles and responsibilities


Preferred Requirements:  

  • Bachelor's Degree in Accounting, Finance, or similar field
  • Billing experience in an international or global organization 


What will your day look like?  
As a Client Accounts Specialist, for our US clients, you will perform a variety of duties to support the full billing cycle to include reviewing and editing prebills, and seeking requisite approvals for deferrals, write-offs, and time transfers. You will field billing inquiries. You will also gather and submit accrual information based on client requirements. You’ll submit electronic bills based on client requirements and within SLA protocol. You will research and resolve electronic billing rejections, and initiate troubleshooting support and escalations. You will maintain an accurate description of all client billing requirements which may also include guidelines established by the client’s general counsel. You will update and track changes to the requirements as necessary. Prior to finalization, you’ll review client invoices for guideline adherence and gather disbursement backup, and ensure client requirements are met.


In this role, you will finalize invoices and submit them directly to the client (per policy) or provide them to attorneys for transmission to the client (per approved exceptions to policy), this includes other billing information as needed. You will track and resolve tickets assigned by the Accounting Service Desk on a daily basis. You will also meet SLAs and manage workflow through developing and utilizing best practices, prioritizing work duties effectively, and making practical use of all resources available to complete work. You’ll make practical use of all resources available to complete work within SLAs and seek assistance from the manager for development opportunities and escalation protocols.


Additionally, for global clients, you will manage straightforward, less complex, global client account assignments. You will act as liaises with internal support teams to develop learning and experience for taking on more complex global client assignments. You will also track and resolve tickets assigned by the Accounting Service Desk on a daily basis.


To learn more about DLA Piper, please visit our website.  


We offer exceptional career opportunities in an environment that is challenging, rewarding, and, we believe, truly different from our competitors. Our employees enjoy a competitive benefits package and a dynamic and diverse environment in which they can build a long and fruitful career and reap the rewards of their success.  


General & Essential Job Expectations  
While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: 

  • Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties 
  • Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner 
  • Provide timely, accurate, and quality work product 
  • Foster positive work relationships 
  • Comply with all firm policies and practices 
  • Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed 
  • Perform all other duties, tasks or projects as assigned 


Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. 


Physical Demands, Work Environment, and Other Requirements  


The expected pay range for this position, if hired to work in Palo Alto or San Francisco is $36.45 - $52.86 per hour. If hired to work in New York the expected pay range is $34.93 - $50.66. If hired to work in Los Angeles, San Diego, or Seattle the expected pay range is $33.41 - $48.46. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered to a candidate selected for employment will be dependent upon various factors, including the candidate’s geographic market, skills, educational and professional background, experience, and overall qualifications. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k). 


Application Process: 
If you have a request for an accommodation during the application process or have any questions about the process, please contact careers@us.dlapiper.com. Please add noreply@dlapipercareers.us to your list of safe senders. 



No immigration sponsorship is available for this position. 


Agency applications will not be considered.  

Salary
  • $36.45 - $52.86/hour


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