Legal Support Assistant I/II - District Attorney

The Riverside County District Attorney’s Office is seeking to fill a vacancy for a Legal Support Assistant I/II for their Call Center in Riverside. Working closely with the Law Office Supervisor, the incumbent will perform a wide variety of specialized and responsible clerical work involving the continual use of legal terminology and procedures; assists in processing and tracking various legal documents, records, correspondence, and other related duties as required. Competitive applicants will have crisis de-escalation management skills and strong customer service skills. 

Meet the Team!

The District Attorney of Riverside County, as the public prosecutor acting on behalf of the People, vigorously enforces the law, pursues the truth, protects those victimized by crime, exonerates the innocent, and safeguards the rights of all to ensure that justice is done on behalf of our community.  The office’s staff of over 700 is comprised of prosecuting attorneys, sworn investigators, victim-witness advocates, paralegals, investigative technicians, forensic analysts, and a wide range of information technology and supporting staff all committed to excellence and integrity in public service.  We are, and we seek to maintain, a diverse workforce to match a diverse county.

• Serve as clerical support to attorneys and other County staff; schedule appointments, screen callers, and initiate reply to routine correspondence.

• Maintain files of correspondence and legal documents including a cross-reference index file; file legal papers with the proper courts; enter record of hearings, record pleas, trials, convictions, acquittals, sentences, judgments, orders, and other dispositions of cases.

• Complete documents for case files by extracting complete and accurate information from a variety of sources, obtaining necessary signatures and attaching required addenda; review and verify file documents to ensure that receipt and filing with appropriate court or parties is done within statutory time limits.

• Review and route calls from the public and/or in person and provide information with discretion and in accordance with established policies of confidentiality; make inquiries of individuals presenting documents or requesting documents to determine adherence to special legal requirements; contact by phone, automated system or in person, judges, attorneys, court clerks, witnesses, medical representatives and other County departments or government agencies in order to obtain or confirm information for case files or to arrange medical appointments, depositions or hearings; prepare case files and maintain case status records, including the posting of court actions and court dates to calendars.

• Perform general office duties (e.g., filing, opening and distributing mail, maintaining logs, keeping statistics and preparing reports); utilize a variety of computer systems; may interpret legal, procedural or department prerequisites from the record to the public, law enforcement agencies and/or attorneys.

• Type from drafts, rough notes, verbal instructions, or taped dictation a variety of correspondence and legal documents, including interviews, proceedings, ordinances, contracts, agreements, orders, motions, complaints, warrants, subpoenas, commitments, decisions, investigation requests, affidavits, briefs, jury instructions, dismissal sheets, reports, appeals, writs, petitions for hearings, and other legal documents; may receive payments, issue receipts, turn in money, and file fee receipts with the court.

• Process, obtain or track legal documents through the courts and/or other offices for the attorneys' case building process.

• Compile a variety of reports locating sources of information and determining proper format for finished reports; complete legal papers and documents for which general forms are available.

Legal Support Assistant II

• Serve as secretarial and clerical support to attorneys and other County staff; schedule appointments, screen callers, and initiate reply to routine correspondence.

• Provide the more responsible and authoritative information to law enforcement officers, attorneys, officers of the court, other staff, agencies, or the general public; train lower-level staff; interpret legal, procedural or department requisites from the record to the public, law enforcement agencies, and/or attorneys; contact by phone, automated system or in person, judges, attorneys, court clerks, witnesses, medical representatives, and other County departments or government agencies in order to obtain or confirm information for case files, or to arrange medical appointments, depositions or hearings; prepare case files and maintain case status records including the posting of court actions and court dates to calendars.

• Maintain files of correspondence and legal documents, including a cross-reference index file; file legal papers with the proper courts; enter record of hearings in calendar; record pleas, trials, convictions, acquittals, sentences, judgments, orders, and other dispositions of cases.

• Type from drafts, rough notes, verbal instructions, or taped dictation a variety of correspondence and legal documents, including interviews, opinions, proceedings, ordinances, contracts, agreements, orders, motions, points and authorities, complaints, warrants, subpoenas, commitments, indictments, decisions, investigation requests, extraditions, affidavits, briefs, jury instructions, dismissal sheets, reports, appeals, writs, petitions for hearings, and other civil and criminal legal documents; may receive payments, issue receipts, turn in money, and file fee receipts with the court.

• Prepare and process materials involving the use of complex source material and a thorough familiarity with the policies, procedures, legal terminology, and various applicable laws in order to obtain the necessary data; compare dictated legal references with actual reference materials to ensure that citations are accurate.

• Compile a variety of reports, locating sources of information and determining proper format for finished reports; convert general information into proper legal form; compose legal papers and complete legal documents for which general forms are available.

Legal Support Assistant II 

Education: Graduation from high school or possession of a Certificate of Proficiency issued by the California State Board of Education, or attainment of a satisfactory score on a G.E.D. test.

Option I

Experience: Two years of clerical experience, including one year in specialized legal services preparing and processing a variety of legal documents in a legal environment. (Completion of 18 semester or 27 quarter units from an accredited college or university or 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field may be substituted for the non-specialized clerical experience.)

Option II

Experience:  One year as a Legal Support Assistant I with the County of Riverside.

Ability to: Perform general clerical work and learn specific operations of the office; learn legal terminology, codes, forms, documents, and the chronology of legal actions and deadlines required in the preparation, processing and tracking of documentation for attorneys' case files; review legal documents and records for correctness of form, sufficiency of information, and conformance with prescribed legal requirements; exercise good judgment and initiative in the performance of legal clerical work and carry out a variety of clerical activities related to assignments; communicate, verbally and in writing, to concisely obtain, record and relay information, explain procedures, forms, and processes with tact and courtesy to the general public, attorneys, and law enforcement officers; establish and maintain cooperative relationships with the public and explain to concerned parties the basic procedures of the judicial process as they relate to a variety of legal documents; spell correctly, construct grammatical sentences and make mathematical computations.

Other Requirements:

Contact

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APPLICATION INFORMATION

Veteran's Preference 
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here:  https://rivcocob.org/board-policies 

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability 

Proof of Education 
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment).  A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. 

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com. 

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