Executive Director, Indiana Legal Help, Inc.

About Indiana Legal Help
IndianaLegalHelp.org (ILH Program) was created in 2018 by Indiana’s Coalition for Court Access to connect Hoosiers to free legal resources. The website covers twenty civil legal topics, features over 200 approved self-help court forms, and includes a search feature directing users to legal aid organizations and legal clinics based on county or zip code. While the website is open to the public, the resources it provides are designed to meet the needs of low-income, self-represented litigants in Indiana. The ILH Program is supported by a team of three full-time staff members in addition to an Executive Director.

The self-help court forms of the ILH Program are created and maintained in partnership with the Self-Help and Court Access (SHACA) work group of the Coalition for Court Access. The work group oversees the accuracy and usability of these forms. The form development and maintenance process, and form hosting and tracking, are the responsibility of the ILH Program team. Forms on the ILH Program website are available as fillable PDFs and several forms include the option of using an “Easy Form” (or guided interview) to generate a completed form ready for filing. The ILH Program team is currently piloting a new approach to form maintenance and working in partnership with the Indiana Supreme Court to explore e-filing of forms directly from IndianaLegalHelp.org into the court’s case management system.

In addition to legal forms and resources, the ILH Program includes a legal information help desk available for Hoosiers who are dealing with housing legal issues such as eviction. The Indiana Legal Help Desk is open weekdays from 10am-2pm ET with options for Hoosiers to call, text, chat, or email with housing legal navigators. Legal navigators are currently employees of partner civil legal assistance organizations contracted to spend a portion of their time each week on the help desk. The ILH Program team oversees the daily operation of the help desk, providing real-time support and navigation and maintaining the help desk software platform. One goal of the program is to expand the help desk beyond housing legal issues.

IndianaLegalHelp.org is available on any internet-connected device including 150 legal help kiosks located in courthouses and libraries around the state. Kiosks were placed to help bridge the digital divide, and there is at least one kiosk in every county. The ILH Program team monitors each kiosk daily, gathers and reports data on kiosk usage, provides technical support to kiosk hosts, and maintains kiosk software and hardware. The ILH Program team is pursuing the creation of legal help booths as another means to ensure Hoosiers can access the resources on IndianaLegalHelp.org and participate in private, remote meetings such as court hearings or appointments with attorneys.

Incubated by the Indiana Bar Foundation since inception, the ILH Program will transition to a newly incorporated nonprofit, Indiana Legal Help, Inc. (ILH, Inc.) as of July 1, 2025.

Essential Duties and Responsibilities include, but are not limited to:

Leadership & Management

• Be the visionary for ILH, Inc., advancing its mission with constituents, donors, and partners; and promoting ILH, Inc. through public speaking, the media, donor relations, and strategic planning.
• Create and manage the administrative and operational policies, corporate compliance requirements, and internal systems and procedures for ILH, Inc.
• Supervise and foster a growth mindset with ILH, Inc. staff, implementing training and practices that support professional success.
• Work with the Board of Directors, staff, and external stakeholders to ensure that ILH, Inc. thrives operationally and strategically.
• Develop an annual budget that reflects ILH, Inc.’s mission, vision, and strategic plan.
• Ensure best practices in financial management with clear and consistent financial systems and reporting.
• Maintain quality and excellence in all aspects of ILH, Inc.’s programs and services.
• Lead continuous improvement of ILH, Inc.’s technology implementation and maintenance, content development, integration of AI, and search engine optimization.

Engage Board of Directors

• Build effective working relationships with ILH, Inc. board members and Chair of the board.
• Work closely with the board to recruit, nominate, train and support new board members, officers, and committee members.
• Engage board members in creative fundraising initiatives with successful outcomes.
• Present regular financial, development, and operational reports to the board of directors, funders, and stakeholders that incorporate consistent data collection practices.

Outreach, Advocacy, and Fundraising

• Lead collaborative efforts with subject matter experts and other partners to ensure the accuracy and accessibility of ILH, Inc.
• Maintain a liaison role with the Self Help and Court Access work group of the Coalition for Court Access.
• Facilitate relationships with and feedback from judges, court staff, attorneys, civil legal aid providers, libraries, members of the public, and social, human, and medical service providers.
• Manage contracts with vendors, funders, and other third parties.
• Participate in and present at local and national events focused on best practices in the delivery of civil legal services and legal information.
• Develop local, state, and national strategic partnerships, designed to elevate ILH, Inc.’s platform, services, and visibility, while advancing its mission and expanding its overall reach.
• Oversee marketing and outreach initiatives to the legal community, libraries, intermediaries, potential customers, and funders.
• Set and achieve successful fundraising and development goals, including leading and participating in fundraising activities and donor development.

Qualifications, Knowledge, and Skills

Qualified candidates will have:

• A J.D. from an ABA accredited law school.
• Management experience with a demonstrated ability to manage and motivate team members and stakeholders while remaining flexible and able to adapt to changing circumstances.
• A thorough understanding of issues around access to courts and Indiana’s civil justice system.
• An entrepreneurial spirit with a dedication to creating a culture of integrity, ethics, compliance, and continuous improvement and innovation.
• Excellent networking/relationship-building skills, with fundraising experience preferred.
• Proven skills in program development, implementation, evaluation, and project management.
• A record of working effectively towards common goals with people and organizations representing diverse sets of interests.
• Excellent written and verbal communication skills.
• Willingness to learn and implement new technology.
• Proficiency with Adobe, Microsoft Office products, and data visualization applications.

Salary and Benefits
The ILH, Inc. Executive Director is a full-time, in person position with options for hybrid work after an initial period. Salary for this position is commensurate with education and job experience. This position starts at an annual salary range of $100,000-$120,000. The Indiana Bar Foundation offers a comprehensive benefits package, including insurance premium coverage for medical, dental, vision, and long-term disability, employer HSA contributions, and employer 401(k) contributions after appropriate waiting periods. The Executive Director will be an employee of the Indiana Bar Foundation until July 1, 2025, at which time they will become an employee of ILH, Inc. with comparable salary and benefits.