Assistant Systems Manager

The United States Bankruptcy Court for the Eastern District of Louisiana is currently a one judge court and is accepting applications for the position of full-time Assistant Systems Manager in New Orleans, Louisiana. The incumbent assists with the management of the IT Unit with a strong focus on CM/ECF Administration. The incumbent acts on behalf of the IT Systems Manager in his absence. Occasional travel is required and some telework is available, as determined by the needs of the court.

Duties Assist with coordinating the development, implementation, and maintenance of IT infrastructure systems within the court. Assist in ensuring the court's IT infrastructure provides a responsive, reliable, and secure environment for delivering all Judiciary-developed and/or approved commercial off-the-shelf applications and systems. Assist in recommending and implementing changes and upgrades to improve systems, and lower recurring costs. Assist with the management, development, and mentoring of IT staff responsible for the court's automation infrastructure, which includes the local area network (LAN), voice over Internet Protocol (VoIP) telephony, telecommunications, courtroom technology (audio, video, and evidence systems), servers, workstations, office automation, equipment monitoring systems, and automation security systems. Recommend appropriate training for staff and ensure they are cross-trained to the extent possible to maintain infrastructure reliability. Assist with the establishment of infrastructure standards, assign and review work, evaluate performance, manage workflow, establish priorities, manage multiple work assignments, and set deadlines for the infrastructure staff. Assist with the development and implementation of short-term and long-range IT infrastructure improvement plans. Assist in specifying, installing, configuring, upgrading, maintaining, and supporting the court's windows server and desktop environments so systems are available, operating at peak efficiency, reliable, responsive, and secure to all end users. Serve as primary technical administrator for CM/ECF and other national and locally developed applications. Provide technical CM/ECF systems support and administration, including installing and updating applications that interface with CM/ECF. Design, modify, adapt, and enhance existing software via programming to correct errors, allow adaptation to new hardware, or to improve performance of the software. Create and maintain data dictionaries. Develop and perform software system testing and validation procedures and documentation. Install and test new versions of CM/ECF. Develop, manage, and test backup and recovery plans. Develop special management reports for different elements of the court unit, as needed. Maintain and develop web-based programming scripts and applets, such as JAVA, that will interface with CM/ECF system. Maintain and develop application programming interfaces (APIs) to facilitate CM/ECF communicating with other external judiciary-approved applications. Install, configure, test, manage, and support new or revised releases of national and locally developed or customized systems interfacing with or running in the Linux operating environment. Install modification requests/security patches to national and locally developed or customized systems interfacing with or running in the Linux operation environment. Apply knowledge of applicable programming languages, databases, application design, computer systems, and networks. Exhibit skill in determining causes of operating errors and generating or adapting programs, equipment, and technology to serve user needs. All other duties as assigned. Salary

• $84,284 - $161,910/year

Qualifications MINIMUM QUALIFICATIONS: A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or a related field, or relevant certifications. At least five years of specialized experience with systems administration; administration of virtualized server environments; and securing, supporting and maintaining data networks. Experience with Microsoft Windows domain administration, Microsoft licensing and client deployment. Expertise in implementing, configuring, and testing IT solutions. Comprehensive knowledge of the Linux platform and demonstrated experience successfully managing, fine-tuning, and maintaining a Linux server. Excellent oral, written, and interpersonal communications skills. PREFERRED QUALIFICATIONS: Familiarity and experience with the administration and end-user operation of CM/ECF, CHAP, eOrders, and other applications used in the judiciary system. Prior experience managing a group of dynamic IT infrastructure professionals that cover a broad range of responsibilities. Prior demonstration of strong project management skills. Education A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or a related field, or relevant certifications. Required Documents Cover letter, Resumé, Professional References, and completed form AO-78. Detailed vacancy announcement may be accessed at https://www.laeb.uscourts.gov/employment. How to Apply To be assured consideration for this position, qualified applicants must submit a complete application packet that includes: A Cover Letter that refers to the vacancy announcement number and addresses your qualifications and relevant experience; A current/detailed resumé; The names and current contact information for three professional references; and Form AO 78, Application for Judicial Branch Employment. The form can be found at https://www.uscourts.gov/forms-rules/forms; and Applicants are required to answer background questions 19, 20, and 21 on the AO78 application form. All application documents should be combined into one PDF document and emailed to: HR@laeb.uscourts.gov Include the announcement number and position title (USBC - EDLA #25-01 Assistant Systems Manager)