Senior Counsel – Sales & Customer Experience

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Senior Counsel – Sales & Customer Experience

GEICO is looking for an experienced legal professional to provide legal guidance for GEICO’s sales, insurance distribution, and customer service business units. In addition to providing great day-to-day legal advice and customer service for these business units, your role will be to help develop and execute novel and cutting-edge ways of distributing insurance and providing great customer experiences. You’ll do this by building a strong relationship with GEICO’s sales, customer service, and distribution teams to understand their goals and plans, then collaborating to provide legal advice on how to achieve their objectives using language appropriate for smart businesspeople who don’t have a legal background. As you see where your clients are headed, you’ll also advise them on future risks and opportunities. When your clients need additional legal expertise, you’ll coordinate with your colleagues in other divisions of the legal department to make sure your clients get the support they need to excel.

Primary Responsibilities:

• Under general supervision, understand all key business objectives and means of accomplishing them for supported business units, ensuring compliance with applicable insurance regulations while driving toward business success

• Serve as lead attorney for assigned division(s) of the business and anticipate their future legal needs

• Collaborate with the contracts team to manage the negotiation and drafting of relevant commercial agreements

• Provide legal guidance related to sales, distribution, and servicing of insurance

• Coordinate support for assigned division(s) of the business from other parts of the legal department

• Use wide range of legal knowledge to issue and spot any implications of business choices that could interact with multiple legal subject areas such as privacy, insurance compliance, consumer-protection laws, intellectual property, and contractual obligations

Basic Qualifications:

• Must have at least 8 years of experience at a law firm or in-house and preferably at least 6 years in one or more of the following: E-commerce, sales of regulated

• products, strategic partnerships, consumer-protection laws, customer service or user experience, insurance sales/distribution, and insurance underwriting

• Must have a law degree and an active law license to practice in the United States of America

• Strong listening and communication skills

• Ability to quickly digest and understand business plans, processes, and procedures

• Ability to provide legal advice with incomplete information

• Superb judgement about legal and legal-adjacent risks as well as mitigation opportunities

• Must be solution oriented

• Must have demonstrated experience solving business problems and advancing business metrics

Preferred Qualifications:

• Experience with B2B relationship management (as business partners, not vendors)

• Proven success working on novel and emerging issues

• Strong interpersonal skills and ability to interact effectively with both internal clients and external business partners

• Ability to identify opportunities for enhancements or improvements and assist in implementation of creative solutions

• Experience providing legal support on distributing insurance or other regulated products through third parties

Location: Hybrid – This position requires the individual to work 2-3 days onsite at our Chevy Chase, MD, [Cleveland, OH], or New York, NY location

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Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.