Chief Information Officer (Director, Information Technology Management)

The Criminal Division is seeking an experienced IT leader to serve as the Chief Information Officer (Director, Information Technology Management). This position reports directly to the Executive Officer and will lead and supervise all enterprise-wide IT operations for the Division through managers over critical portfolios such as cybersecurity, development, litigation support, and records management.

Duties

As Chief Information Officer, responsibilities will include:

• Overseeing all Information Technology Management (ITM) functions for the Division, including leadership of IT customer support, enterprise architecture, application development, analytics, project management, infrastructure engineering, and cybersecurity operations.
• Establishing guidelines and performance expectations for staff members and formally evaluating performance; providing continuous feedback to ensure high-quality service delivery.
• Planning and developing long-range objectives and milestones for substantive mission-oriented IT projects and programs, including enterprise applications, infrastructure upgrades, cloud and data platform evolution, and multiyear development efforts.
• Integrating aspects of configuration management, enterprise architecture, infrastructure design, and systems integration into IT project plans.
• Leading development, revision, and enforcement of IT policies, standards, governance frameworks, and compliance mechanisms, including enterprise AI governance aligned with DOJ requirements.
• Directing enterprise architecture strategy and development, including the Division's strategic architecture policies and system modernization initiatives.
• Managing acquisitions and resource allocations to ensure the successful development of approved enterprise architecture designs, enterprise applications, and the maintenance and enhancement of existing systems.
• Ensuring high-quality IT customer support by overseeing Service Desk operations and driving continuous improvement in technical assistance for CRM's user community.

Salary

• $169,279 - $197,200/year

Conditions of Employment

• You must be a U.S. Citizen to qualify for this position.
• You must complete the online questionnaire and additional assessment(s).
• You must undergo a pre-employment security investigation.
• Selective Service Registration is required, as applicable.
• You must meet all qualification requirements by the closing date of this announcement.
• You may be required to complete a one-year probationary period.
• Direct Deposit: All federal employees are required to have federal salary payments made by direct deposit to a financial institution of their choosing.
• This position has supervisory responsibilities. A one-year supervisory probationary period is required upon selection. This may be waived if you have already successfully completed the supervisory probationary period.
• The Criminal Division participates in the Electronic Employment Eligibility Verification Program. E-Verify helps employers to confirm the employment eligibility of all newly hired employees. For more information, visit https://www.e-verify.gov/.

Qualifications

To qualify for the GS-15 level, applicants must have one year of specialized experience at, or equivalent to, the GS-14 grade level. Examples of specialized experience include: directing enterprise-scale IT programs involving the planning, development, integration, and modernization of major systems or services across a dispersed workforce; leading enterprise architecture, systems engineering or development, cybersecurity, or infrastructure at a strategic level; managing major IT acquisitions such as negotiating complex technical requirements and ensuring performance and deliverables; and driving policy, governance, and modernization decisions that shape organizational-wide technology outcomes.

In addition to specialized experience, applicants must also demonstrate proficiency in the following competencies:

1. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
2. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
4. Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
5. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
6. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
7. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
8. Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
9. Technical Competence: Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Education There is no education requirement for this position. Other Information Additional selections may be made from this vacancy announcement to fill vacancies that occur subsequent to this announcement. EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Additional information on DOJ's EEO policy can be found on our website. Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position with a minimum score of 85 based on the competencies listed below; and Submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: USAJOBS Career Transition Programs. USA Hire Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need an RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments online at https://support-usahire.opm.gov/hc/en-us/articles/45424542500371-How-to-request-a-reasonable-accommodation. Required Documents

You are strongly encouraged to convert your resume to an Adobe PDF file prior to submitting your application, especially if you are submitting using a Mac system. Resumes not pre-converted to a PDF file will undergo conversion by the system. This conversion process may cause some formatting changes to your resume, including line and page break errors. To ensure your submitted resume does not display with formatting issues, please submit your resume as a PDF. This error does not affect USAjobs resumes.

To apply for this position, you must provide a complete application package which includes:

1. Resume (cover letter is optional) - Applicants will be evaluated based on a comparison of the position requirements against the quality and extent of experience or related education as reflected in their resume. Applicants are encouraged to ensure work experiences clearly show the possession of knowledge of the subject matter pertinent to the position and the technical skills to successfully perform the duties of the position. Your resume must be no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. Please ensure all information you believe is qualifying for the position is contained in the first two pages, or you may be marked ineligible. Additionally, your resume must include the following information for each job listed: month and year, start/end dates (e.g. June 2007 to April 2008), and full-time or part-time status (include hours worked per week).
2. USA Hire Reasonable Accommodations Requests - If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, you may be asked to submit documentation to support your request (https://support-usahire.opm.gov/hc/en-us/articles/45424542500371-How-to-request-a-reasonable-accommodation).
3. Documentation of Eligibility for Special Hiring Authorities (if applicable) to prove appointment eligibility. Examples include: Schedule A disability letter, Peace Corps volunteer letter, military spouse hiring authority documentation, etc.
4. Current or Former Political Appointees (if applicable) - Please note on your resume and attach an SF-50. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office.
5. Schedule A Documentation (if applicable) - The Criminal Division welcomes and encourages applications from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department. The Criminal Division also encourages eligible Schedule A applicants to submit their resumes directly to the Criminal Division disability POC at crm.schedulea@usdoj.gov.
6. CTAP or ICTAP Documentation (if applicable) - If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP, you must submit:
   • A copy of the agency notice (i.e., letter of intent, separation notice, or agency RIF letter);
   • Your most recent performance appraisal; and
   • Your most recent SF-50 showing your current/former position title and series, grade, promotion potential, and duty location.
7. Veterans' Preference Documentation (if applicable):

• If you are a discharged, non-disabled veteran, you must submit a copy of your DD-214 showing character discharge (Member 4 Copy), or other documentation of service and separation under honorable conditions. If you do not have your DD-214, you may request it after discharge from the National Archives at http://www.archives.gov/veterans.
• If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, and 6) dated within 120 days of your separation.
• If you are a disabled veteran, Purple Heart recipient, or parent or spouse of a disabled or deceased veteran, you must submit a completed SF-15 (https://www.opm.gov/forms/pdf_fill/SF15.pdf) and all additional proof required by the SF-15, as applicable, if you do not have your Department of Veterans Affairs letter establishing proof of disability, you may request it at https://www.va.gov/resources/getting-started-with-va/ or call 1-800-827-1000.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be received by 11:59 PM, Eastern Time, on 09/22/2026 to receive consideration.

The application process is as follows:

1. Click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM, Eastern Time, on 09/22/2026.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside about 2 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Reasonable Accommodation Statement: Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Human Resources team at CRM.RA@usdoj.gov. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.