
Job Description
Job Details
Framingham, MA
Description
Position Description
Under the direction and supervision of the Founding Partner, oversees the day-to-day activities of the corporate department, ensuring that the team is managed and performing efficiently and effectively.
Supervisory Responsibilities- Directly manages (5+) Corporate team members.
- Participates in the hiring and training of Corporate team members.
- Conducts performance evaluations and provides coaching and feedback that is timely and constructive.
- Assists the Human Resources Manager with discipline and termination of employees as needed and in accordance with company policy.
- Establishes quantitative and qualitative metrics, guidelines, and standards by which the company and Corporate team’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement and presents solutions to address each area of improvement.
- Reviews, analyzes, and evaluates business procedures.
- Collaborates with the Director of Operations and the HR Manager, as needed, to implement policies and procedures that will improve day-to-day operations.
- Communicates and explains new directives, policies, or procedures to the team to explain changes, answer questions, maintain morale, and gather feedback, when applicable.
- Partners with the Director of Operations and the HR Manager, as needed, to improve operational efficiencies through policy and procedural changes and the creation of checklists and templates.
- Creates and oversees training plans for onboarding new Corporate team members.
- Oversees the preparation of a full range of immigration petitions and applications for corporate and sports clients including but not limited to: H-1B, TN, L-1, O-1, EB-1, E-3, PERM, I-140, I-485, P-1, etc.
- Manages a substantial caseload of immigration matters in various stages.
- Effectively manages team members and monitors cases to ensure all tasks are being completed and deadlines are met.
- Proactively communicates, develops, and implements solutions to issues with cases.
- Builds and maintains relationships with clients by facilitating communication via phone, video conferencing, and drafting and reviewing email responses to client questions to ensure goals and needs are being met.
- Addresses client case status inquiries, including steps in the process remaining, processing times, and preparing, updating, and managing custom reports.
- Assesses eligibility of corporate foreign national employees for non-immigrant and immigrant visa status in the U.S.
- Oversees the following for the corporate team:
- Case delegation
- Case review
- Drafting and/or reviewing documents/complicated support letters typically based on established precedents
- Drafting and/or reviewing of complicated email responses
- USCIS petition review
- Researching complex immigration issues, applying informed analysis, and developing creative and appropriate solutions to clients’ case requirements
- Drafting responses to audits and Requests for Evidence (RFE’s)
- Amendment requests as needed
- Reviews and provides constructive feedback for the Corporate team’s casework and case assignments.
- Collaborates with the Senior Team to ensure strategic initiatives, goals, and concerns are being discussed at the bi-weekly meetings.
- Performs other duties as assigned.
- Proactively applies and shares knowledge of firm and client processes.
- Contributes to maintaining positive office morale.
- Acts as an ambassador for the mission, values, and standards of behavior of the firm.
Qualifications
Required Skills & Competencies
- Thorough understanding of practices, theories, and policies involved in corporate immigration.
- Superior verbal, written, and interpersonal communication skills.
- Superior managerial and diplomacy skills.
- Excellent analytical, decision-making, and problem-solving skills.
- Proven ability to effectively prioritize and meet deadlines in a fast-paced environment.
- Proven ability to lead a department and manage direct reports.
- Leads and supports organizational change.
- Excellent organizational skills and attention to detail.
- Extremely proficient with Microsoft Office Suite.
- Must have a J.D. degree from an ABA-approved law school and be an active member in good standing of the Massachusetts Bar Association.
- 2+ years of equivalent employment-based immigration experience is required.
- Knowledge of the mission, values, and leadership of the organization preferred.
- Extensive background with at least 5 years of related experience.
- 3+ years of supervisory or management experience is preferred.
- Knowledge of the mission, values, and leadership of the organization preferred.
- Prolonged periods sitting at a desk and working on a computer.
- Regularly required to stand or walk, reach with hands and arms, stoop and/or bend.